“New evidence indicates that Boeing pilots knew about ‘egregious’ problems with the 737 Max airplane three years ago, but federal regulators were not told about them,” writes David Schaper in their recent NPR article entitled “Boeing Pilots Detected 737 Max Flight Control Glitch 2 Years Before Deadly Crash.”
“Investigators say the plane's new flight control system, called MCAS, is at least partially to blame for 737 Max crashes in Indonesia in 2018 and Ethiopia this year that killed 346 people. Acting on data from a single, faulty angle-of-attack sensor, MCAS repeatedly forced both planes into nosedives as the pilots struggled, but failed to regain control,” Schaper explains.
According to the article, “The pilots in the Lion Air plane that crashed in Indonesia last October did not know MCAS existed, as Boeing did not disclose any information about it in pilot manuals or in training material.”
“Newly revealed instant messages sent between Boeing's then-chief technical pilot for the 737, Mark Forkner, and another technical pilot, Patrik Gustavsson, in November 2016 indicate that Forkner experienced similar problems with MCAS during a test session in a flight simulator,” the NPR piece continues.
Schaper writes, “In a transcript obtained by NPR, Forkner writes that ‘there are still some real fundamental issues’ with the system that he says Boeing engineers and test pilots ‘claim that they are aware of."
And we’ve all witnessed the aftermath.
Unfortunately, the harsh reality of these incidents is they could happen to any organization responsible for keeping people safe.
That includes your operation.
Let that set in for a moment.
Keep reading; we’re going to show you how Proactive Operations lets you detect glitches in your operation before the effect is a negative one.