“AT&T, Sprint and Verizon and nine other telecommunications companies teamed up with attorneys general of all 50 states plus the District of Columbia to announce a new pact to eradicate a common scourge in America: illegal robocalls,” writes Brakkton Booker in their recent NPR article entitled “Phone Companies Ink Deal With All 50 States And D.C. To Combat Robocalls.”
According to Booker’s article, “The agreement, which amounts to a set of anti-robocall principles, is aimed at combating and preventing the phone-ringing annoyance. Included in the deal is call-blocking technology that will be integrated into a dozen phone networks' existing infrastructure, at no additional charge to customers.”
“The tech giants will also provide other call blocking and call labeling for those customers who want more screening tools,” shares Booker.
"We owe it to the most vulnerable in our communities to do everything in our power to protect them. Thanks to these prevention principles, our phones will ring less often," North Carolina Attorney General Josh Stein said at an announcement in Washington on Thursday, according to the NPR piece.
The article continues, “Stein and other attorneys general who spoke at the press conference said that while robocalls regularly present hassles and interruptions for millions of Americans, in some instances, the calls can also be harmful.”
"Robocalls are also a very effective device for illegal conduct," said New Hampshire Attorney General Gordon MacDonald, according to Booker’s article.
We believe it.
Well, that’s also because we experience it.
How many robocalls do you get a day?
The fact that you receive any is unacceptable.
They’re a common scourge.
But the US government is introducing a set of anti-robocall principles to combat this annoyance.
It’s like the reactive operations annoyance you might have plaguing your operation.
Most operations are reactive.
But you don’t have to be.
You can employ Proactive Operations.
And specifically, by using a proven Principle to help your jump-start this initiative.
We call it the ACDA Principle™ (pronounced act-duh), and it’s your starting point for combating a reactive operation.