No one likes it when they lose something and the time it can take to report a lost item can feel like salt in a wound. Lost items take valuable staff time and training on your end. Our Lost and Found software is an easy, inexpensive way to enhance customer experience and build guest loyalty.
REPORT LOST ITEMS FROM YOUR WEBSITE
Let your guests report their lost items directly from your website. Reducing the number of phone calls and staff hours to handle lost and found items.
MATCH LOST ITEMS TO FOUND ITEMS
If an item is found, the system will match it to an item reported as lost.
EMAIL OR PRINT RECEIPTS AND/OR STORAGE TAGS
Eliminate the storage chaos and tag your found items simply. Ensure that the correct item goes to the proper owner.
FULL & CONSISTENT DIGITAL RECORDS
Allows for reports, analytics and a clear understanding of what you have in Lost & Found – what it is and how long it’s been there, so you know what to do with your unclaimed items.
“What a great tool this has been to enhance our customer service and efficiently document and track lost and found items. In a busy airport environment like ours, the 24/7 Software system easily handles our needs. The matching feature and the ability to mass update records has been quite the time saver. We are also about to utilize the web form so our visitors can go to our website to report their lost items. This Lost and Found system is everything we had been looking for and more. I’m sure once the secret gets out that such a product exists, many more airports and venues of all kinds will get on board. We are proud to be one of the first airports to have implemented it.”
LOUIS POINSON COMMUNICATIONS MANAGER, PHILADELPHIA INTERNATIONAL AIRPORT