Easily Log Activities
Logging Activities is a simple 3-click process directly from your Dispatch Queue. Just choose the Activity, assign it to a user, and click “Save.” By creating an activity, you’ll always have a record of everything that happens at your facility.
Separate Activities for an Improved User Experience
Ensure that there is no confusion between Incidents, Tasks, and Activities across the modules. Easily separate Activities from the Incident Management System and Task Manager products to create specific Activity reports, enable different user permissions and declutter your Dispatch Queue!
Color-Coded Activities to Easily See Status
Track Activity Details in Activity Tracking Software
Keep track of the time an Activity was created until it was closed, whom the Activity was assigned, the priority, and how it was reported.
Generate Activity Reports
Run an Activity report at any time to ensure your staff is held accountable for getting things done.
Add Notes & Attachments for Greater Clarity
Add notes and attachments for activities that require a little more detail.
Easily generate reports from your Activity Log so that you can locate any Activity and its status at any time. Identify trends and relevant data to inform your internal processes and improve the efficiency of your entire operations.
Review a dashboard of all Activities and filter by facility, priority, type, department, and many other attributes. You can also review Incidents that the Activity has been linked to and other relevant information.
Review your Activity history and see all of the record details and any changes made to an Activity. All modifications to Activities are date and time stamped inside the platform.
Easily run reports that document the response time of all Activities across your property and see statistics such as:
- Time from Creation to In-Progress
- Time from Creation to Close
- Time from In-Progress to Close
Utilize the Activity Log in conjunction with our Request Tracker and Incident Management System. Our system is designed to make it easy for you to manage Activities from one centralized location alongside Incidents, Requests, Tasks, and other incoming responsibilities that need to be addressed. Each newly created Activity is immediately displayed on the Activity tab within the Dispatch Queue.
- Status Color
Each Activity will display a color that matches its status. - Link Activities
Link Activities to Incidents, Requests, or other Activities inside the platform with one-click. - Dispatch Queue
Add comments and notes for Activities directly from the Dispatch Queue.
- Toggle in the Dispatch Queue
Quickly toggle back and forth between Activities, Requests, Tasks, and Incidents within the Dispatch Queue. - Activity Details
In one view, keep track of the time an Activity was created until it was closed, along with whom the activity was assigned to, the priority, and how it was reported. - Star Activities
Star activities that are important or need attention with the click of a button.
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