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Support

SUPPORT & TRAINING ARE ESSENTIAL

Easy-to-use and easy-to-implement should not mean that you get to figure it out on your own! We want to make sure that you can make the most of your use of the software so that you can realize all the value that our solutions offer! Training and support matter – a lot!

TRAINING

Strategic and planned training performed on a gradient allows for a successful implementation.  We also understand that as you use our solutions or just make a change within your organization, you may need or want additional training. We welcome you to schedule those sessions as often as you need.

LMS

Maximizing your abilities on 24/7 Software's platform doesn't stop at your initial training or the continuous support we provide. Through your platform, you have 24/7 access to our learning management system (LMS). From platform documentation to assignments, to tests and reports, the LMS affords you the ability to achieve Proactive Operations with ease - and your own pace!

SUPPORT

We don’t believe that you should be charged extra for your questions! So, included in all of our subscriptions are unlimited customer support and training. When you have a question, please feel free to ask. Really, we mean it. Give us a call or send us an email.

PLATFORM UPDATES

Technology and software evolve quickly. There’s no reason why you should be left in the dust because you just purchased last week. All your modules come with unlimited updates that are automatically pushed to your account, so you never have to worry about being out-of-date again.

EXPERT COMMUNITY

24/7 Software’s platform is utilized in the world’s greatest properties. Our customers are among the most highly respected professionals in their industries. These are the professionals that we work with when developing or updating our software. Our annual focus group brings these great minds together where we share best practices and begin development of the next piece of software that is needed and wanted in their industry.

ONLINE RESOURCES

As a web-based company, we understand that sometimes you want to access the information on your own. We have a plethora of online training and FAQ resources for you to access easily. View a video, read an article, or see a step-by-step screenshot of how to do what you want to do - when you want to do it.