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24/7 Software Blog

“On Wednesday, the U.S. Supreme Court hears arguments in a case with a surprise plot twist: The jurors were told that the accused was guilty of a triple murder — not by the prosecutor, but by the defense lawyer,” writes Nina Totenberg in their recent NPR article entitled “Do You Have The Right To Plead Not Guilty When Your Lawyer Disagrees?

What Totenberg explains sparked our interest.

According to the article, "there is no way reasonably possible that you can listen to the evidence and not come’ to that conclusion, he said.”

“In an effort to avoid the death penalty, the defense lawyer refused to follow the instructions of his client, who contended he was innocent. The question before the justices is whether that violated the client's constitutional right to counsel,” explains Totenberg.

Well, this is getting interesting.

According to Totenberg, here’s what happened that led to this trial:

“In 2008 Robert McCoy's wife, Yolanda, took her infant daughter and fled Bossier, La. after her husband held her at knife point and threatened to kill her. She left her 17-year-old son with her parents in Bossier so he could finish high school and graduate, and went into protective custody in Dallas.”

The article goes into further detail, and we recommend you read the remainder – it’s a thought-provoking read.

But today, we want to take the insight from this Totenberg’s article in a different direction.

We’re going to discuss your right to plead “Not Guilty!” and what you need to put in place to help your efforts.

Keep reading; we’re going to share our thoughts below.

Eliminating your maintenance problems lands on your shoulders.

Yes, that’s a lot of responsibility.

It’s also why we thought this article would point you in the right direction and even elevate your mood.

So that we’re on the same page, we’d really like to help – in every way possible – to completely eliminate all your maintenance concerns.

But, we figured reducing them would be the logical first step.

You might be thinking to yourself: “They’re right, it would be nice to like using my CMMS software.”

We know we’re not mindreaders, but are we close?

Reducing the impact of maintenance related problems will be the first step on your journey to eliminating workplace stress and achieving Proactive Operations.

CMMS software is the best thing since paper, so you can stop using paper and start “loving” your maintenance solution.

We’re ready to show you maintenance made easy.

Are you ready?

“For the first time, U.S. airports would be required to develop detailed plans to deal with crises like last year’s Fort Lauderdale airport shootings, under legislation introduced Monday by U.S. Rep. Debbie Wasserman Schultz,” writes Megan O’Matz in their recent SunSentinal article entitled “Airport safety bill introduced in response to Fort Lauderdale shootings.”

According to O’Matz, “the legislation requires major airports to build expansive operation centers in which police, airport managers, airline representatives and others can work side by side, using advanced technology to monitor airport activities and respond more quickly to emergencies.”

“The legislation also forces airports to submit security plans to the U.S. Transportation Security Administration that include detailed training programs for active threats, crowd management, mass evacuations, and restarting operations. The congresswoman wants airports nationwide to improve how they communicate information in a crisis to airlines, passengers, ground transportation crews, the media and others,” the article explains.

We could not agree more.

Every life counts, and it’s your responsibility to put the best practices in place on your property to ensure the safety of your customers – passengers and visitors.

O’Matz continues later in the article that “four South Florida Democratic representatives have signed on as co-sponsors of Wasserman Schultz’s bill, called the Airport Advanced Logistics, Emergency Response and Training Act — or ALERT.”

This legislation sounds like Proactive Operations to us.

What do you think?

One thing is for sure: you need to be ready for it – and we’re going to help!

It takes time to train your staff.

But, time also poses a challenge – and inefficient processes bite into it.

You have staff that comes and goes, which makes training and staying on top of everyone’s responsibilities a struggle.

Everything changes daily.

Some of this headache comes from the constant turnover. Much of what you believe to be due to low performing employees.

The other time destroyer is seasonal and part-time staff training.

All of this leaves you overwhelmed.

You feel stuck and behind the eight ball.

Agree?

The effects eventually build up, your property’s operation gets the brunt of it, and this all trickles down to customer service.

Do you see the long-term problem here?

You need a way to ensure that the staff walking your property – hired to keep it safe – are on top of their game.

They must know what they’re doing and be proactive in doing so.

But, you need the confidence that this is true. How do you get it?

That’s where a proactive guard tour system comes to the rescue.

Yes, modern features of a software solution help your team each day. Many of these features are fancy and reduce the time it takes to get the job done.

We get it, but you have to approach your software evaluation in a way that supports long-term value.

It’s more than simple features and benefits!

This year will be the year of the proactive operations platform.

You’re probably wondering how we know this.

Agree?

How can we predict the future?

It’s because operations are motivated to employ Proactive Operations, which makes a proactive operations platform the apparent answer.

You can’t apply the Proactive Operations methodology without the intention of maximizing your efficiency.

There’s no way around it.

A proactive operations platform takes your operation further.

There’s something special about operations management software that can enhance real-time communications, maximize experience, and reduce risk.

A characteristic exists that ‘brings everything together’ to take your property’s operation levels above its current performance state.

Do you know what that quality is?

It’s a unified solution for your property.

Think about it for a moment. How efficient is using multiple tools – from various vendors – to operate?

It’s not efficient in any way.

So many operations are still operating this way.

But, we know 2018 will be the year you move away from this method.

The current approach of using individual tools forces you to maintain a reactive state because you always depend on different applications to perform well.

It also means you’re relying on different vendors to remain effective.

That’s not proactive. That's terrifying. 

Well…

It’s here.

Welcome to 2018.

You want to capitalize on this fresh start.

Your operation is still running, and your team is performing.

The good news is that everything is OK!

But, you want to make it better, right?

So, what are you going to do?

Do you have any New Year’s resolutions for your operation?

Do you have any plans to take your operation to the next level?

We’ve got something you can do.

How about making 2018 the year you maximize the performance of your operation?

You’ve got 12 months ahead of you – let’s make them productive.

Agree? Let’s do this!

We’re going to show you how to employ the world-class methodology operations use.