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24/7 Software Blog

“The 2026 FIFA World Cup will be held in the U.S., Mexico and Canada, with a united bid from North America winning the right to host soccer's showcase event, the sport's world governing body decided on Wednesday,” writes Bill Chappell in their recent NPR article entitled “U.S., Mexico And Canada Win Bid To Host 2026 World Cup.”

According to Chappell’s article, “The united bid was selected over a competing bid from Morocco, in a vote among some 203 FIFA members that was held in Moscow on the eve of the 2018 World Cup, hosted by Russia. The tally was 134 votes for the united bid and 65 votes for Morocco.”

"Thank you so, so very much for this incredible honor,’ Carlos Cordeiro, president of the U.S. soccer federation, said after the vote was taken. ‘Thank you for entrusting us with this privilege," Cordeiro says in the piece.

How incredible of an honor to receive a World Cup bid, right?

And what a significant responsibility too.

We’re curious how properties with a bid to host matches will perform.

Could your property handle a World Cup-worthy day or event?

We couldn’t think of a better day to discuss how we believe World Cup-worthy properties would manage an experience of this magnitude than today – the first day of the 2018 World Cup!

Do you agree?

We’re excited here at 24/7 Software for the first kick-off. The World Cup is always exciting to watch.

But, what if you won a bid to host a match in, let’s say, 2026 – how would your property get ready?

Not sure?

We’ve got a method for you.

You have customers.

Some enjoy smoking.

But, you have prohibited smoking sections on your property.

Smoking might even be restricted throughout your entire property.

From what we’ve seen, you’re going to have customers smoking where they shouldn’t be.

Agree?

Think about it.

How easy is it to sneak in a few puffs without anyone noticing?

It’s effortless, especially if there is no way for other customers to report this problem to anyone on your staff.

If there aren’t ways for your agitated customers and vendors to report prohibited smoking offenders, you’re in for problems.

  • More smoking offenders catch on – the problem escalates
  • Unhappy customers take it upon themselves to resolve – conflicts occur
  • Medical issues because of second-hand smoke – legal cases
  • Unhappy customers – your bottom line suffers

We’re sure there are other hidden effects from this offense.

So, we must ask, do you have a way to handle it at your property?

Many properties have a concern for this issue but don’t have any solution in place to help customers report prohibited smoking offenders to their team.

There is a software solution you can start using immediately: Text Communication.

Are you ready to learn how your customers can contribute to your fight against this frustrating offense?

Great. Let’s get started.

You strive to be a proactive leader.

You spend countless hours recruiting and developing your staff.

It's your top priority to train the best team members in the world.

You want to be the best.

You want them to be the best.

But, that's not always easy.

The operations environment changes all the time.

No matter how well you train them, you always feel like you're behind the eight ball.

You struggle to get your team where they should be because criminals and technology evolve at a fast pace.

Faster than you.

Are you overwhelmed by the demands of your role?

We'd be surprised if you don't have any sort of anxiety.

You have many responsibilities, and the pressure to perform is high.

But, what if you could ignite the potential of your employees?

What if the inefficiency isn't a result of their abilities but a mere indication that you need to recognize a significant deficiency?

Keep reading; we're going to discuss a fundamental principle that could change everything about your operation: data.

Then, we're going to explain why you need operations management software to incite your understanding of your operation.

Last night’s event had you scrambling.

Your team responded to one incident call after another.

No one had any downtime.

About 100,000 people attended this year’s motocross show. Dirt, ramps, and professionals flying in the air on dirt bikes.

Who wouldn’t want to participate, right?

For your customers, it was a night they will never forget.

You’re just glad it’s over.

Now, it’s 5 AM Monday morning.

You always get to your office early these days to prepare for the Monday morning calls.

You start scouring through your office.

You’re looking for the stack of incident files from last night’s event.

The executives always want a snapshot of the previous week’s events.

It’s not too bad, but it’s been a real struggle to get all the information, so you’ve been dropping the ball lately.

You cannot afford to lose it again.

They need the number of incidents, customer requests, injuries, medical evacuations, fights, and ejections.

They’re known to throw some tough questions at you from time to time.

You’re running on empty because of last night, and this might be the final straw for you if you don’t find the files you need.

You already “misplaced” incident reports in the past.

You’re out of excuses.

“Where are last night’s documents,” you scream down the hall.

Everyone looks at you, and your operations coordinator, Tyler, responds, “Everything is in your office.”

But, you only see the remnants of a couple of files from customer services’ reports.

It appears that Housekeeping saw the files stacked near your trash pile.

Everything is gone.

You panic because you know you’re going to be taken out like the trash too.

It is 9 AM.

Time for your call.

You have nothing, and your job is on the line.

How does this make you feel? Could this have been prevented?

Yes.

“Alberto is pushing deeper inland after making landfall in the Florida Panhandle on Memorial Day, causing flash flooding, mudslides, downed trees and power outages through parts of the South, East and central U.S. and prompting officials to warn of an imminent dam failure in North Carolina,” writes John Stempin and Scott Neuman in their recent NPR article entitled “Remnants Of Alberto Cause Dangerous Flooding In Parts Of Central And Eastern U.S.

“Flooding and mudslides shut down highways in the mountains of North Carolina, west of Charlotte,” Stempin and Neuman explain.

According to the article, “Shortly after midnight, the National Weather Service and local authorities in McDowell County, North Carolina, issued evacuation warnings for people living downstream of Lake Tahoma, where they said a dam failure is ‘imminent."

“It included people living in Old Fort, a largely rural area about an hour from Asheville. It was not clear how many people were affected by the evacuation order,” the NPR piece continues.

"We've had a lot of rain, but we got lucky. It was a constant rain but not a heavy rain," Regina Myers, emergency management director in Walker County northwest of Birmingham, was quoted by The Associated Press as saying, shares Stempin and Neuman later in the NPR article.

While the dangerous flooding was not representative of a Hurricane, it prompted our concern and warranted an article.

Hurricane season starts June 1st in the United States, and Summer officially begins the end of June, which means heavy wind and rain is likely.

It also means you must be proactive.

You must be weather-ready.

We’re here to help!

Are you ready?

“All my rounds are done. Do you mind if I leave now?”

Alex, one of your senior security officers, wants to get on the road for a weekend trip.

“Sure, where is your tour log,” you ask.

He unfolds the sheet he printed from your guard tour system.

It’s a system that uses timestamps to track inspection times for each location.

“Thanks, I’ll review this in a few minutes and call you with any questions,” you tell Alex as he rushes out of your office.

Alex just nods.

“Have a safe trip,” you continue.

He’s already gone; headed to his family’s cabin on the lake to do some fishing.

His mind has been on trout his entire shift.

After finishing your afternoon paperwork, you start to review Alex’s inspection log for this current week.

You purse your lips and stare at the printed piece of paper for a moment.

You compare the log he gave you to your version of Alex’s schedule.

It does not match.

“Wait, this is last weeks,” you exclaim. Frustrated, you grab your office phone.

You call Alex.

No answer.

This is not the first time this has happened.

Alex is also not the only security officer to provide you with incorrect documentation either.

How frustrated does this make you?

This example is only one of how your guard tour solution could be hindering your operation.

Your “solution” is not a solution at all.

It’s not working.

And, It’s time for a change.

Keep reading; we are going to share five reasons why it’s not working – and how a proactive solution fixes these flaws.