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24/7 Software Blog

“Are you ready for today,” asks Jerry, your operations manager.

You give him a nod to acknowledge that you are ready while he hands you today’s guest list.

But, your nod quickly changes once you see the list.

You’ve got a lot of people coming to your property today – not just everyday customers either.

“We’ve got to stay sharp today,” you tell Jerry with a concerned look on your face.

Things didn’t go too well the last time you had this many people visiting your property in one day.

Several people made it on your property, and to secure locations, without proper credentials or with false ones.

But frankly, managing your guest credentials and access is a challenge every day.

Your boss, you, and Jerry all know that it’s a process that needs immediate fixing.

Do you have too many different credentials to organize, memorize, and control?

Do you worry that unauthorized people will gain access to areas that they shouldn’t?

These anxieties exist for many leaders working diligently to run a world-class operation.

We don’t want you to stress about it anymore, though.

We’ve got your back on this, and believe we can help shed some light on how to foolproof this process.

Fail-safe credentials can be produced and validated using credentialing management software.

They can do so much more too!

Keep reading; we’re going to show you just how much more.

“The nominations for the 90th Academy Awards were announced Tuesday morning by a dapper, genial Andy Serkis and the always-intoxicating Tiffany Haddish,” writes Linda Holmes in their recent NPR article entitled “’Shape Of Water,' 'Dunkirk' And 'Three Billboards' Lead Oscar Nominations.”

According to Holmes, “Serkis became famous for motion-capture performances in films like The Lord Of The Rings films and the new take on Planet Of The Apes. Haddish hit big in Girls Trip this year and has earned countless admirers for being joyfully herself at every opportunity.”

“And while the nominees they announced weren't exactly unexpected given what we already knew – big showings for The Shape Of Water, Dunkirk and Three Billboards Outside Ebbing, Missouri — they had enough freshness and enough room for new voices that they didn't feel rote. Agree or disagree, they didn't simply represent a full list of the films and the performances that sounded the most "Oscars-y" from the directors and writers who had been nominated before,” the article continues.

Now, make sure to read the article if you’re interested in learning some more about this year’s nominations.

But today, we’re focused on what you need to do to make your team famous.

While the Academy Awards, or best known as the Oscars, is a set of 24 awards for artistic and technical merit in the American film industry, we’re not in the film industry, are we?

But to be “Oscars-y” is notable, so why not consider doing the right things to achieve an Oscar-worthy performance every day, right?

Your customers will not only appreciate it – they’ll love it.

This article got us thinking about your operation and the ‘technical merit’ your team can surely achieve too.

Keep reading; we’re going to share how to ensure the next Oscar goes to you.

How are you managing the incidents on your property?

Incident management is critical when you have tens, hundreds, or thousands of people on your property at any given time.

Stuff happens.

And, you need to be able to manage it.

Do you have an incident management system (IMS) in place?

If so, how efficient and effective has it made your operation throughout its implementation period?

It’s essential to deploy a proactive software solution on your property, so we want to be sure you've got the best solution in place.

Today, we’re going to show you the many benefits of doing so.

But, we don't want you to ever forget that the most important reason is to keep your customers and staff safe at all times.

We’re confident you agree with that statement.

Agree?

So, are you ready to learn about the 18 benefits we want you to reap?

Let’s get started!

“On Wednesday, the U.S. Supreme Court hears arguments in a case with a surprise plot twist: The jurors were told that the accused was guilty of a triple murder — not by the prosecutor, but by the defense lawyer,” writes Nina Totenberg in their recent NPR article entitled “Do You Have The Right To Plead Not Guilty When Your Lawyer Disagrees?

What Totenberg explains sparked our interest.

According to the article, "there is no way reasonably possible that you can listen to the evidence and not come’ to that conclusion, he said.”

“In an effort to avoid the death penalty, the defense lawyer refused to follow the instructions of his client, who contended he was innocent. The question before the justices is whether that violated the client's constitutional right to counsel,” explains Totenberg.

Well, this is getting interesting.

According to Totenberg, here’s what happened that led to this trial:

“In 2008 Robert McCoy's wife, Yolanda, took her infant daughter and fled Bossier, La. after her husband held her at knife point and threatened to kill her. She left her 17-year-old son with her parents in Bossier so he could finish high school and graduate, and went into protective custody in Dallas.”

The article goes into further detail, and we recommend you read the remainder – it’s a thought-provoking read.

But today, we want to take the insight from this Totenberg’s article in a different direction.

We’re going to discuss your right to plead “Not Guilty!” and what you need to put in place to help your efforts.

Keep reading; we’re going to share our thoughts below.

Eliminating your maintenance problems lands on your shoulders.

Yes, that’s a lot of responsibility.

It’s also why we thought this article would point you in the right direction and even elevate your mood.

So that we’re on the same page, we’d really like to help – in every way possible – to completely eliminate all your maintenance concerns.

But, we figured reducing them would be the logical first step.

You might be thinking to yourself: “They’re right, it would be nice to like using my CMMS software.”

We know we’re not mindreaders, but are we close?

Reducing the impact of maintenance related problems will be the first step on your journey to eliminating workplace stress and achieving Proactive Operations.

CMMS software is the best thing since paper, so you can stop using paper and start “loving” your maintenance solution.

We’re ready to show you maintenance made easy.

Are you ready?

“For the first time, U.S. airports would be required to develop detailed plans to deal with crises like last year’s Fort Lauderdale airport shootings, under legislation introduced Monday by U.S. Rep. Debbie Wasserman Schultz,” writes Megan O’Matz in their recent SunSentinal article entitled “Airport safety bill introduced in response to Fort Lauderdale shootings.”

According to O’Matz, “the legislation requires major airports to build expansive operation centers in which police, airport managers, airline representatives and others can work side by side, using advanced technology to monitor airport activities and respond more quickly to emergencies.”

“The legislation also forces airports to submit security plans to the U.S. Transportation Security Administration that include detailed training programs for active threats, crowd management, mass evacuations, and restarting operations. The congresswoman wants airports nationwide to improve how they communicate information in a crisis to airlines, passengers, ground transportation crews, the media and others,” the article explains.

We could not agree more.

Every life counts, and it’s your responsibility to put the best practices in place on your property to ensure the safety of your customers – passengers and visitors.

O’Matz continues later in the article that “four South Florida Democratic representatives have signed on as co-sponsors of Wasserman Schultz’s bill, called the Airport Advanced Logistics, Emergency Response and Training Act — or ALERT.”

This legislation sounds like Proactive Operations to us.

What do you think?

One thing is for sure: you need to be ready for it – and we’re going to help!