24/7 Software Blog

You might be wondering:

Is there a cost-effective and efficient way for your airport to manage lost and found items and reunite visitors with their lost possessions?

You’re in the right place if you’ve ever asked yourself either question.

We understand the importance and value of lost and found software.

More importantly, we know how it can solve your airports lost and found problems.  

Now:

You’re reading this article which means you’re probably in the market for a software solution or at least recognize the need for a change on how your airport manages lost and found items.

Good news: you’re still in the right place.

We’re going to highlight the functionality, benefits, and value of a superior software solution – one that you’d want to implement throughout your airport property.

“Drones have become an increasingly popular tool for industry and government,” writes Brian Naylor in their recent NPR article entitled “We're Not Being Paranoid': U.S. Warns Of Spy Dangers Of Chinese-Made Drones.”

“Electric utilities use them to inspect transmission lines. Oil companies fly them over pipelines. The Interior Department even deployed them to track lava flows at Hawaii's Kilauea volcano,” Naylor explains.

“But the Department of Homeland Security is warning that drones manufactured by Chinese companies could pose security risks, including that the data they gather could be stolen,” the article continues.

According to Naylor’s piece, “The department sent out an alert on the subject on May 20, and a video on its website notes that drones, in general, pose multiple threats, including ‘their potential use for terrorism, mass casualty incidents, interference with air traffic, as well as corporate espionage and invasions of privacy."

"We're not being paranoid,” the video's narrator adds.

“Most drones bought in the U.S. are manufactured in China, with most of those drones made by one company, DJI Technology. Lanier Watkins, a cyber-research scientist at Johns Hopkins University's Information Security Institute, said his team discovered vulnerabilities in DJI's drones,” Naylor shares.

"We could pull information down and upload information on a flying drone. You could also hijack the drone," Watkins explains in the NPR piece.

Watkins notes in Naylor’s article, “The vulnerabilities meant that ‘someone who was interested in, you know, where a certain pipeline network was or maybe the vulnerabilities in a power utilities' wiring might be able to access that information."

According to Naylor, “DJI offered a bounty for researchers to uncover bugs in its drones, although Watkins said Johns Hopkins didn't accept any money.”

You’ve got to manage a plethora of data.

From your issues to incidents, to your work orders and customer service requests – your team is communicating a lot of information.

It can be overwhelming, especially if you’re using multiple tools to manage each aspect.

But, that’s not all.

You’re probably using your incident management system (IMS) to manage everything coming into your command center.

Issues, incidents, customer requests, and important operational task are all managed from your IMS.

Does this sound familiar?

We cannot stress enough how dangerous this is to the efficiency of your operation.

It’s a matter of time before low-priority items go under the radar and nothing gets done.

You must change this today.

But how do you start?

You stop critical operational tasks from integrating with your high-priority incidents.

You separate them.

You implement task management software.

“Imagine spending 40 years and more than a billion dollars on a gamble,” writes Nell Greenfieldboyce in their recent NPR article entitled, “Billion-Dollar Gamble: How A 'Singular Hero' Helped Start A New Field In Physics.”

According to Greenfieldboyce, “That's what one U.S. government science agency did. It's now paying off big time, with new discoveries about black holes and exotic neutron stars coming almost every week.”

“And while three physicists shared the Nobel Prize for the work that made this possible, one of them says the real hero is a former National Science Foundation staffer named Rich Isaacson, who saw a chance to cultivate some stunning research and grabbed it.”

"The thing that Rich Isaacson did was such a miracle. I think he's the hero. He's a singular hero. We just don't have a good way of recognizing people like that. Rich was in a singular place fighting a singular war that nobody else could have fought," says Rainer Weiss, a physicist at the Massachusetts Institute of Technology and one of the 2017 Nobel laureates, in the NPR piece.

Weiss continues in the article, “Without him, we would've been killed dead on virtually every topic."

And it’s a good thing Isaacson saw the chance and grabbed it.

It’s a great lesson for proactive leaders too.

See an opportunity for your property operation?

Go for it.

But you’ve got an advantage Isaacson did not.

Your success should take less time and less money.

Especially you’ll have a proven methodology already in place.

You do not need a billion-dollar gamble.

Agree?

Your maintenance operation is the core of your property.

It shapes how your customers perceive your effectiveness.

Do they see broken furniture?

Does the power always go out in areas of your property?

Are the property’s employees always contacting your team because defective equipment is hindering their workday?

Or, is everything running smoothly and looking good?

Your ability to achieve the latter is necessary.

But, how is it affecting your bottom line?

Are you spending so much money to fix and maintain equipment that you’re losing money?

You need to employ preventive maintenance software if that’s the case.

A strategy that includes a CMMS with a preventive aspect helps you maximize where your resources are going.

Today, we’re going to explain what you need to do, because it doesn’t stop at implementing the system.

There’s more work to do.

Are you ready?

“Electric scooters have invaded the world's cities. They whiz down streets and lie abandoned in the middle of sidewalks, bringing both convenience and annoyance to city-dwellers. There are now dozens of scooter-sharing companies, and the two biggest, Bird and Lime, are the fastest startups to reach a valuation of $1 billion in U.S. history. Each company is now valued at over $2 billion. Scooteristas claim it's a sign that they're revolutionizing transportation, but... really,” asks Greg Rosalsky in their recent NPR article entitled “Will Scootermania End With A Crash?”

According to Rosalsky’s article, “Big Scooter argues that technology — electric motors, better batteries, GPS, and smartphones — has produced a system of shareable scooters that can solve infrastructure problems, decongest commutes, limit climate change, and make investors buckets of money. They're calling it the ‘micro mobility revolution.’ Last year, there were 38.5 million trips on shareable e-scooters in the U.S., which is more than double the year before.”

“The business model of these companies is pretty simple: flood a city with hundreds of scooters for passersby to rent. You can locate and pay for them using your smartphone, and they typically cost $1 plus 15 cents per minute. Then leave them wherever you want,” the NPR piece explains.

Later in the article, Rosalsky shares, “Scootermania isn't just about scooters. It's about this entire bubbly era of tech. Tech watchers have come to call startups worth over a billion a ‘unicorn.’ At first, it was because they were hard to find. Today, there are four times more unicorns than there were in 2013. Last year, VC funding for private companies hit a high of $131 billion, which is past the heights of the 1990s that ended in a crash in nominal terms and close to it in real ones. The percentage of companies going public — despite being unprofitable — has hit a similar peak. Uber, which remains unprofitable, became one of those companies last week.”

Rosalsky’s article left us with a burning question.