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24/7 Software Blog

Computerized Maintenance Management System is as complicated to say as it is to choose.

It doesn’t have to be.

That’s the purpose of this article.

We’ll stick with CMMS software and provide you the most straightforward format for selecting your next maintenance application.

Fair enough? Good.

We do feel your pain, though – because we’ve built one.

Whether this is your first time, or you’re ditching your legacy system and moving to a new one, know we’re here to provide you with useable insight into making the right choice.

Before you even begin comparing software providers, there are a couple points to consider:

Are you struggling with limited resources?

Not enough staff?

Do you have too much on your plate?

Have you felt that your property was just too small to implement any real-time communications?

You really need to keep reading, because “our property is too small” is a far cry from the truth.

We have an incident management solution for you.

Not only will it help resolve your staffing concerns but it’ll help you overcome any other shortfalls.

Operations for a smaller property can be entirely different than their much larger counterparts.

We get that.

When you have limited resources combined with too much on your plate, the thought of implementing applications might be too overwhelming and your least priority.

Agree?

In case you were wondering, we disagree with this maxim quite a bit. The reason why we do, well, that’s the easy part.

“Tesla gets more than its fair share of media hype, but it appears to be stumbling in the spotlight,” writes Sonari Glinton in their recent NPR article entitled “Out Of The Gate, Tesla Stumbles On Its Mass-Market Car.”

“Citing ‘production bottlenecks,’ Tesla reported this week that it delivered only 220 Model 3 sedans and produced 260 in September. That's far below some pretty ambitious goals set out by its CEO, Elon Musk,” the article continues.

According to Glinton’s piece, “For Musk, the Model 3 is not just Tesla's make-or-break car, it's the company's reason for being. The company predicted in previous months that it expected production to ‘achieve a rate of 5,000 Model 3 vehicles per week by the end of 2017.’

The NPR article continues that “Tesla predicted annual production would climb over the next few years to more than 500,000 vehicles. That ramp-up was expected to be difficult, but Musk said on said on Twitter that the company could smash through expectations.”

The insight here is clear. Do you see it?

It’s a challenge our customers are often faced with when moving to Proactive Operations.

You’re driving home from your most recent event.

Thinking.

Pondering.

Analyzing.

How did it go?

There were a few unexpected incidents, and you were not ready for them.

Those poor part-timers looked petrified by the rush of people during the lightning storm.

You should’ve gone over what exactly to do during a severe weather incident.

Tonight was a little too chaotic for your taste. What to do, what to do?

What do you do?

When was the last time you had similar thoughts running through your mind after an event?

It must be troubling to experience this on a regular basis knowing there’s more to come.

You use analytics to better respond to incidents. But, how do you train your employees to better respond to all these incidents you’re aware of?

You hang up your phone.

As you turn to your operations manager, Kelsey, she can tell you’ve got bad news.

“John called me about this quarter’s revenue numbers,” you tell her.

“Our numbers are still declining,” you continue.

Kelsey isn’t sure how to respond, but she’s been proactive since she started this month, so she starts asking the right questions.

One after another, the questions are rolling, and you’re able to answer them quickly.

Six questions in and answered, you stop her.

She stumped you.

“What guest feedback have you received over the last several months or years to determine whether the revenue decline relates to experience,” she asks you.

But you don’t have the right answer.

Your operation’s performance is the result of your leadership.

You define your operation.

But, the job is not always easy.

That’s why we believed writing this article is necessary. It’s critical to the longevity of your career and property.

We get it; you work your tail off to ensure your facility is up to compliance standards. That requires a lot of work and management.

You might even be laughing at this article.

But, when is the last time you took a step back to grasp your reality? It has probably been a while, right?

We all get caught up in the minutiae of our day-to-day tasks. It makes it easy to miss the global strategy.

In fact, proactive managers would tell you that it’s vital to your operation’s health to take a step back and look at your strengths and weaknesses.

Why? You might catch something to fix that you’ve been spinning your wheels on for a while.

Well, today we’re telling you to hit the pause button and take a moment of your year to focus on being proactive.

What do you say?