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24/7 Software Blog

11 different incident types…

That require personnel from four different specialties just so happened to occur at the same time.

This situation is unheard of for your property – especially a low activity day like this one.

It doesn’t get better either.

You’re short staffed.

How do you manage this?

Don’t fray.

We’ve got you covered.

Let’s set the scene for you.

It’s now the busiest time of year at your property.

The stress level is up, and the projects don’t seem to end.

Even when you get caught up, the next day you feel behind all over again.

Today you walk in the office already prepared for a hectic day.

Then, to fuel the fire you notice a voicemail from your property’s legal counsel.

They’re notifying you that a slip-and-fall case has been filed against your property.

And the incident occurred three years ago.

You’re at a loss for words.

You’re not sure what to do at this point and start running through a series of questions in your head.

Who documented the incident?

Do you remember?

Do they work here anymore?

Where's it filed?

Is it filed?

Is it legible?

You may or may not even have the answers.

Take some pressure off you and your team.

OK, hate is a strong word we like to avoid.

So, we strongly dislike everything about legacy incident management systems.

Are you using old-school incident management software?

Don’t know?

Well, is the platform still operating directly on your desktop computer?

Did you install it with a CD…ten years ago?

Then it’s time.

Time to reinvest in your operation before your outdated system consumes your operation and forces you into early retirement.

But first:

You need to understand the makings of a legacy system so you can avoid these “solutions” at all costs.

Are you ready?

Are you truly ready to witness all the ways a legacy system will hold you back from achieving Proactive Operations?

Let’s jump right in.

“Across the country, surgeons are learning to use more than just scalpels and forceps. In the past decade, a growing number of medical institutions have invested in the da Vinci robot, the most common device used to perform robot-assisted, or robotic, surgery,” writes Mary Scott Hodgin in their recent NPR article entitled “Doctors Learn The Nuts And Bolts Of Robotic Surgery.”

“Compared to traditional open surgery, robotic surgery is minimally invasive and recovery time is often shorter, making the technology attractive to patients and doctors,” Hodgin explains.

According to the NPR piece, “the robot has become common practice in some specialties, such as urology and gynecology, and that growth is expected to continue, which means more surgeons are learning to use the device.”

"It's not necessarily, 'Is robot better?' " says Dr. Kenneth Kim, director of the robotic training program at UAB Hospital in Birmingham, Alabama in Hodgin’s article.

"Robot is just another tool that they need to master just like any other surgical tool,” Kim explains in the article.

“But ‘mastering the robot’ can be a challenge,” shares Hodgin.

You need data to ‘know.’

‘Knowing’ is one of the most important aspects for improving your operation.

However, this often gets overlooked.

  • You are too busy to look at your data.
  • Incomplete and inaccurate documentation.
  • Communication between and amongst departments is below par.

You are missing facts.

Does this sound familiar?

The limitations above prevent your operation from being proactive.

Sadly, you cannot manage what you do not know.

We say it all the time!

It threatens the welfare of an operation like yours.

It is also a multi-part challenge to overcome.

Resolve it by collecting insightful data and using it to improve your operation.

It is time to get the facts.

Today, we are going to show you how.

CMMS can help identify and fix equipment defects.

You can do it – even before the manufacturer finds out.

Don’t believe us?

Ask your colleagues.

Industry experts like yourself tell us how they leverage CMMS software inclusive of preventive maintenance to do just that.

You can efficiently manage and track equipment.

You can keep a good schedule and focus on your facility.

That results in identifying a defect before the equipment’s manufacturer.

It also leads to fixing the flaw much sooner and before it cripples your facility’s operation.

We’re talking about a real reduction in downtime and substantial money savings.

Automation of your maintenance activities becomes easy with your CMMS up and running too.

Scheduled events allow you to focus on running a smooth operation while keeping your equipment up to date.

Preventive maintenance (PM) measures let you quickly identify faulty equipment, reduce downtime, and cut costs.

Keep reading; we’re going to dive into all of this in the following sections.