Proactive Operations
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What a great tool this has been to enhance our customer service and efficiently document and track lost and found items. In a busy airport environment like ours, the 24/7 Software system easily handles our needs. The matching feature and the ability to mass update records has been quite the time saver. We are also about to utilize the web form so our visitors can go to our website to report their lost items. This Lost and Found system is everything we had been looking for and more. I’m sure once the secret gets out that such a product exists, many more airports and venues of all kinds will get on board. We are proud to be one of the first airports to have implemented it.

I’m not sure if I can say enough about 24/7 Software. We started looking for a texting system and found so much more. The AT&T Performing Arts Center uses IMS, CMMS and Lost & Found along with the text system. Then CheckPoint came along and has significantly changed the flow of information and record keeping for inspections. It also made the guard tour possible for us. The ability to place tags wherever we need and specify what to look for at each location is huge. The new platform is great as well. It gave us the flexibility to use each module in the arts even though it was built for stadiums. The staff of 24/7 Software are awesome to work with because they care about the needs of your venue and respond quickly. I tell everyone I can about 24/7 Software.

We have been using 24/7 Software for the 2017 season. We are using both IMS and CMMS modules. 24/7 Software has given us the ability to track calls for service not only on a game day but as a 24/7 facility. We use the game mode feature for game days to report and track incidents around the stadium. This has made incident reporting easily manageable for all staff. The ability to instantaneously upload videos and photos from mobile devices into a call is a great positive for our organization. The CMMS system has made it very easy to track out costs of repairs resulting from calls for service. The customer service has been great, and I have had all my questions or issued resolved immediately. I would recommend this system for any venues that would like to track data around your properties.