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Centralize Your Venue Management

Real-time communication, lightning-fast performance, and reporting and analytics in one place.

IMS viewed on both desktop and mobile

Here's how 24/7 Software helps.

Hosting an event for a few hundred or a few thousand guests is no small feat. With so many moving parts, you need one centralized solution that understands the way you work and knows how to streamline your daily operations. Without a single, synchronized incident management system (IMS) in place, you risk operational delays and frustrated patrons. 

That’s why we’ve put our grit, talent, and know-how into creating a better incident management system so you can identify, troubleshoot, and resolve incidents with ease. At 24/7 Software, we’re proactive, not reactive, so you can resolve the problems of today while also building better solutions for the future. We give you the tools your venue management team needs to keep things running smoothly without skipping a beat.

We're better together.

Better communication. Better teamwork. Better results. We provide a centralized repository, live mapping, and real-time communication and reporting so you can see exactly what your guests need and how best to get them the assistance they deserve.

Incident Management icon

Incident Management

Command, control, dispatch—all in a single pane of glass.
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Incident Management Mobile App

Better guest experiences on the go for both iOS and Android.

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Mobile Incident Reporting

Powerful mobile operations center functionality wherever and whenever.
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Live Mapping icon

Live Mapping

See in real time what’s happening on your property and where.

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Real-Time Communication

Rapid real-time communication that identifies and resolves real-world problems.

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CMMS Software

Computerized maintenance management system.

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Guard Tours

The most advanced guard patrol application.

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Lost & Found

Simple, hassle-free, intelligent software to improve your customer experience.

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Request Tracking

Deliver memorable experiences with enhanced request management.

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Task Management

Efficiently track, execute, and communicate operational tasks.

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Activity Tracking

Create and monitor activities to keep your property running smoothly.

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Our Customers Love Us

Hear from the property operations that use 24/7 Software to be proactive every day.

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Hassle-free launch gets you farther faster.

We get it: You’re busy with a large team to manage and many moving parts to keep track of. To facilitate operations at your stadiums, arenas, and other event spaces, you need an IMS that can ease operations without getting in the way. 

At 24/7 Software, we provide a simple-to-use, easy-to-understand platform you and your team can plug and play. Instant communication? We’ve got you covered. Immediate dispatch? We do that too. But what really sets us apart? Real-time reporting you can leverage to know when you’ve hit it out of the park and when you need to regroup after a ground ball. It’s easy to do with everything you need all in one place.

Maple Leaf Sports Entertainment logo
“At the Air Canada Center, we use CMMS, IMS, Lost and Found, and the Text Communication modules. Before using CMMS, we were capturing and recording roughly 20 percent of all corrective building work. Now, all work completed in our facility is captured thanks to the easy web and mobile request forms that anyone in our organization can use to submit requests.”
Julia Chiarelli
Maple Leaf Sports and Entertainment
Screenshot of unified report interface

Proactive incident reporting keeps you ahead of the game.

Most event management solutions wait to respond to incidents after they’ve happened. At 24/7 Software, we want you to have a game plan moving forward. We’re committed to providing you with solutions with the documentation and analytics you need to achieve maximum performance. 

AT&T Performing Arts Center logo
“I’m not sure if I can say enough about 24/7 Software. We started looking for a texting system and found so much more. The AT&T Performing Arts Center uses IMS, CMMS, and Lost & Found along with the text system. Then CheckPoint came along and has significantly changed the flow of information and record-keeping for inspections. It also made the guard tour possible for us. The ability to place tags wherever we need and specify what to look for at each location is huge. The new platform is great as well.”
David Gilster
AT&T Performing Arts Center
Illustration of people tracking data

Streamlined documentation offers real-time insights.

Too often, IMS solutions focus on communication without maintaining a paper trail so venue management teams can analyze, iterate, and improve their current systems.

At 24/7 Software, everything we do is driven by the ACDA Principle (awareness, communication, documentation, analysis). That means real-time communication, simultaneous documentation, and the ability to generate reports through our systems to learn what you're doing right and where you’ll want to improve.

Philadelphia International Airport logo
“What a great tool this has been to enhance our customer service and efficiently document and track lost and found items. In a busy airport environment like ours, the 24/7 Software system easily handles our needs. The matching feature and the ability to mass update records has been quite the time saver.”
Louis Poinson
Philadelphia International Airport