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Ring in the New Year by Setting Your Property’s Standard

, | January 9, 2020 | By

“On Jan. 1, the toughest data privacy law in the U.S. goes into effect: the California Consumer Privacy Act, or CCPA,” shares Rachel Myrow in their recent NPR article entitled “California Rings In The New Year With A New Data Privacy Law.”

“That's why you're seeing a host of emails pop up in your inbox from various companies announcing updates to their terms of service, particularly their privacy policies. With no similar federal law on the horizon, this one is expected to set the standard nationally for some time to come,” Myrow explains.

“So what does it mandate,” asks Myrow.

"On Jan. 1, 2020, all Californians will be able to find out what personal information a business is collecting about them, their devices and their children," said Mary Stone Ross, one of the new law's co-authors, and a nationally recognized data privacy expert, the NPR article.

“According to the law, consumers will be able to opt out of the sale of their personal information. If a company fails to implement reasonable security practices and consumers' personal information is breached, they'll be allowed to sue those companies,” the article explains.

Myrow says, “Companies can still collect the data: what you buy; where you go, and when; all the photos you've ever taken; your emails, even the ones you deleted.”

“But what companies must now do is tell you what they're collecting when you ask, and delete it all if you ask for that. However, some companies can deny your request to delete if the data is required in order to complete a financial transaction or protect against fraud,” according to the article.

The article continues, “What companies can't do anymore, legally, is sell that data if you tell them not to. But if they do anyway, consumers can't sue. The law reserves lawsuits for another all-too-common problem: ‘It's only for data breaches. So if certain categories of personal information, for example, your Social Security number, are breached, and a business fails to implement reasonable security practices, then you have cause,’ said Stone Ross.”

That’s an essential requirement for business in 2020.

But if you’re proactive, you’re already ahead of the game.

That’s what you need to do.

You need to be proactive.

We’re talking about setting your property’s standard for keeping your customers safe and protecting your organization from legal suits.


You employ Proactive Operations.


Proactive and Operations are two words you’ve heard before.

Proactive means controlling a situation by causing something to happen rather than responding to it after it has happened.

Operations relates to the condition of functioning.

Something powerful happens when you combine the two. A new way of thinking, understanding, and executing is created.

Proactive Operations defines what every property, in every industry, must strive to achieve.

It represents those operations that have taken or plan to take their operation to the highest level of performance.

Strategy, Infrastructure, and Technology are the three pillars of the Proactive Operations methodology that work as a whole to produce and continuously support a world-class operation.

That’s what you want.

So, go here and learn as much as you can about how to make Proactive Operations your property’s New Year standard.


The California Consumer Privacy Act, or CCPA, is the strictest privacy law in the U.S. that went into effect on January 1st. It caught our interest because we’ve got our idea of a strict standard too. It’s called Proactive Operations. You need to employ it to keep your customers safe and maximize the performance of your operation.

Are you ready?

Learn how to make the not-so-giant leap to Proactive Operations

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