24/7 Software Blog

You’re driving home from your most recent event.

Thinking.

Pondering.

Analyzing.

How did it go?

There were a few unexpected incidents, and you were not ready for them.

Those poor part-timers looked petrified by the rush of people during the lightning storm.

You should’ve gone over what exactly to do during a severe weather incident.

Tonight’s event was a little too chaotic for your taste.

What to do, what to do?

What do you do?

When was the last time you had similar thoughts running through your mind after an event?

It must be troubling to experience this on a regular basis knowing there’s more to come.

You use analytics to better respond to incidents.

But, how do you train your employees to better respond to all these incidents you’re aware of?

Read between the lines, and you’ll find the solution: role-playing.

Think about your team's performance.

How has it been this year?

When was the last time you went over exactly what to do during a severe weather situation?

Hire any new part-time staff?

Do they have an understanding of your eight different touchpoints for superior customer service? Is your team executing consistently?

Whatever your concerns, your team can always be more prepared than yesterday or last year.

What do you think? What do you do?

How do you train your employees to be better at their roles? How do you help them respond faster and be proactive?

These are important questions to ask yourself, and the good news is we have a solution we think you’ll find quite effective.

Most important, your staff will enjoy it too.

So, what’s the solution? Tabletop Exercises.

Tabletop exercises are a great way to practice your plans without requiring the interruption of a full-blown drill. It’s a smart way to constantly practice emergency situations as a team.

Are you ready to learn more? Let’s get started.

You look into the court stands.

It is Saturday, July 9^th, and you’ve won the 2016 Wimbledon final. You’re flushed from fatigue and overtaken with excitement.

You’ve marked another notch on your racket. Today is number 22. Yes, your 22^nd Grand Slam.

It’s the record-tying win that ties you with Steffi Graf for obtaining the most major championships in the Open era.

Your latest and greatest achievement comes with the conclusion of the 139^th year of Wimbledon, notably the world’s oldest tennis completion.

You’re proud. You’re exhausted. But, you’re thirsty for more.

Why?

You’re Serena Williams.

Your facility depends on you.

We get it.  It’s a complex responsibility and there are so many moving parts. A CMMS can help.

You and your staff don’t have to experience workplace stress. Believe it or not, stress is NOT a prerequisite for running a facility.

So, why do so many facility managers suffer every day? Well, we’d say they don’t have five crucial areas of maintenance mastered quite yet.

If you’re struggling with your maintenance, don’t worry because we’ve got your back.

Keep reading, because in today’s article we’re going to share how a maintenance solution can help you tackle these five areas.

A large majority of issues facility managers deal with are the result of workplace stress.

From lack-of-productivity issues, issues caused by lack-of-performance, to staff absences and turnover…it all leads back to stress in the workplace.

Stress is a symptom of inefficiency. Remove it and you’re on track to an effective and efficient operation.

But, how do facility managers get rid of workplace stress?

The question that needs to be asked is: How can you, as a professional facility manager, manage it so your staff can do their job better?

Think about your last event.

Were there a few unexpected incidents your team could have been better prepared for?

When was the last time you went over exactly what to do during a severe weather situation? Hire any new part-time staff since then? Do they have an understanding on your eight different touchpoints for superior customer service? Is your team executing consistently?

Whatever your concerns, your team probably could’ve been more prepared for your last event.

What do you think? What do you do?

Can you recall the last time you had similar thoughts running through your mind after an event? It has to be a troubling experience, especially if you’re asking these questions on a regular basis.