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24/7 Software Blog

You’ve got to manage a plethora of data.

From your issues to incidents, to your work orders and customer service requests – your team is communicating a lot of information.

It can be overwhelming, especially if you’re using multiple tools to manage each aspect.

But, that’s not all.

You’re probably using your incident management system (IMS) to manage everything coming into your command center.

Issues, incidents, customer requests, and important operational task are all managed from your IMS.

Does this sound familiar?

We cannot stress enough how dangerous this is to the efficiency of your operation.

It’s a matter of time before low-priority items go under the radar and nothing gets done.

You must change this today.

But how do you start?

You stop critical operational tasks from integrating with your high-priority incidents.

You separate them.

You implement task management software.

Do you have a lot of tasks to manage?

We’re talking about the day-to-day and event-related stuff.

You know, opening parking lot gates, turning on the escalators, reversing the escalators, closing the parking lot gates.

Are you and your employees consumed by these important operational tasks, but unable to manage them efficiently?

Do you find yourself making a comprehensive list of to-do items time and time again?

Do you fret that things are not being done?

Do you often get sidetracked by a high priority issue – or worse lose your to-do list altogether?

Yes, you might be extremely disciplined. You might even be able to accomplish all your tasks from a paper checklist.

But, what about the rest of your team?

How do you assign, track, and ensure they’ve completed all the work they’re responsible for completing?

It’s a challenge you’re probably overwhelmed by every day.

Living in constant fear of your tasks getting missed or even intentionally skipped by employees is not healthy.

But, how can you overcome this operational weakness?

It’s simple:

You need to choose task management software that’ll help you manage your property’s critical operational tasks proactively and with ease.

You can spend time determining what you believe you need in your system.

But, if you’re not sure, don’t stress about it.

We’re going to address your task-related drawbacks and then give you a quick and easy way to decide whether a system will accomplish what you need.

Are you ready?

Let’s get started!

Increased efficiency can be achieved with task management software.

Being able to execute tasks efficiently is a critical aspect of running one of the world’s greatest properties.

How are you going to achieve maximum efficiency and provide your customers with a positive lasting impression on how well your operation performs without it?

Everything in your operation ties together with the customer experience in mind.

Whether you’ve implemented an incident management system to manage suspicious persons or unruly people, or you’ve streamlined your CMMS to ensure you catch faulty equipment before it breaks, it all comes down to the safety of your customers.

Agree?

We get that you’re extremely busy, all of the time, so adding task management software to your arsenal of world-leading software solutions is that extra effort you can make to get things done.

Question:

How often is your team scrambling to get the doors opened, the parking gates closed, or forgetting to reverse the elevators because you don’t have an automated software solution in place?

You cannot be a proactive leader when you’re micro-managing important tasks.

You shouldn’t have to worry about ensuring they’re being executed.

That’s not a leader…

That’s a babysitter!

You’ve got a lot of data to manage.

Agree?

Your team is communicating a lot of information, from your issues to incidents, to your work orders and customer service requests.

It’s probably overwhelming too.

Why?

You’re using multiple tools to manage everything that you’re responsible for, and that’s occurring.

And that’s not all.

Are you using an incident management system to manage everything (and we mean everything) coming into your operations center?

Issues, incidents, customer requests, and important operational tasks are managed via your incident management system.

Sound familiar?

We can’t stress it enough.

This practice is dangerous on many levels but most importantly your efficiency.

Trust us.

It won’t be long before your low priority items get missed.

Then nothing gets done.

Let’s change this today.

So, you’re probably wondering:

“Well, how do I start?”

You stop critical operational tasks from integrating with your high-priority incidents.

You separate them by implementing task management software.

Running your property’s daily operation is a breeze.

You’ve got everything down to a science.

Open parking gates, close parking gates, turn on escalators, complete this, and get that done.

It’s business as usual, and you believe you're a genius at it.

But, what happens when you host an event?

Tasks change and the number of tasks increases.

It’s not ‘business as usual’ anymore.

You have tasks to coordinate based on your event requirements, from consolidating alcohol kiosks to reversing escalators, to the unexpected things that need to get done.

Event day requires a lot of your team’s attention.

How do you manage task requirements for your events?

It’s a great responsibility.

But, you can handle the “task” like the proactive operation you are.

You already know you need to stop writing things down or trying to remember what needs to get done.

That’s how important tasks get missed.

But, you’re not sure how you’ll manage event day tasks that come in droves?

They’re not issues, incidents, or customer requests.

We’re here to help.

You need to utilize task management software in conjunction with your event requirements.

It’s how you’ll get stuff done for your event days!

You’ve got everything handled.

It’s a science to you.

Your property regularly runs proficiently without a hitch.

Open parking gates, close parking gates, turn on escalators, complete this, and get that done.

It’s business as usual.

And you’re the genius behind all of it.

But, what happens when you host a special event or there is a drastic increase in customers coming to your property?

Tasks change, and the number of tasks increases.

It’s not business as usual anymore.

Agree?

From consolidating alcohol kiosks to reversing escalators, to the unexpected things that need to get done, you have tasks to coordinate based on these new requirements.

This influx requires a lot of your team’s attention.

How do you manage task requirements for these scenarios?

It’s a great responsibility.

But, you’re running a proactive operation – you can handle it!

And we’re here to help you.

It’s time to utilize task management software and watch your performance scale as the demands of your operation do too.