The reason? To help protect their client’s business from liability, and of course, their reputation.
The best companies are aware of recurring incidents, are able to predict and mitigate potential hazards that could occur, and have full documentation and analysis of all events.
Identifying these hot spots where incidents often arise is a key factor in successfully preventing future occurrences down the road.
It’s also the best way to proactively arm your team with the resources they need to respond efficiently, effectively, and expeditiously.