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High turnover is a fact of your business. So are the associated hiring costs. Have you ever calculated how much more a new employee costs vs. a seasoned employee?
Sure the price per hour may start off equal; but how much does that new employee’s learning curve actually cost you? Inefficiency costs are not easily calculated. Unfortunately, these are the costs that often glare at you under the “loss” column of your financial statement.
Reducing the learning curve and getting your new staff up and running as quickly as possible is essential to the success of your company. Inefficiency is just too expensive.
Your incident management system is a great tool to get your new staff trained rapidly and effortlessly. (It's a great supplement to your guard tour system too!)
Use it to get your security staff deployed to the field, for any of your properties, and gain peace of mind that they’ll be doing their job the way you need them to.
We understand hiring staff is an arduous process. Training new staff comes with lots of challenges. Their capabilities, language and comprehension – all tested. They’ve achieved all proper licensing in order to work for your company. It’s time to train your new staff.
Are you using an incident management system? Is your system solving your guard training and training issues?
If you answer “No.” That’s OK. Read our blog article on the 18 ways incident management software creates order and you’ll understand the power of these systems immediately. But today, our focus is narrower.
Through the implementation of an incident management solution, you can modernize your security guard training.
Now ‘easy-to-understand’ and ‘easy-to-learn’ is merely a foundation for what your system can do for training. Specific features of your system can make training your staff a seamless process. While providing them with all the capabilities to become successful. Success is critical.
When your staff is successful they’ll work smarter and harder for you. When you give them the confidence and tools to be successful, watch turnover diminish.
Here are 6 aspects of incident management software that improve your ability to train security staff. Focus on how each makes training easier and your company more competitive than it was yesterday.
There are lots of moving parts for professional security companies to manage. Removing a large aspect of what your staff will need to recall will drastically shorten their training time and increase efficacy.
Make sure that you're using your incident management to include all of your SOPs. By including your SOPs in the system, automating protocols and tasks, you allow guards to focus on protecting your biggest asset – your clients.
Use your incident management software to simplify training and make labor challenges one less impediment for your operation.
Here’s a challenge for you. During tomorrow’s drive to the office or one of your clients’ properties, scrutinize our points – let us know if you disagree. We have a good feeling you won’t.
When you utilize your incident management software for training, you’ll avoid the costs of inefficiency inherent with new staff. You’ll also realize a great bonus: Your existing staff will perform with greater efficiency as well. The common challenges faced by security companies like yours have solutions.