24/7 Software Blog

It takes time to train your staff.

But, time also poses a challenge – and inefficient processes bite into it.

You have staff that comes and goes, which makes training and staying on top of everyone’s responsibilities a struggle.

Everything changes daily.

Some of this headache comes from constant turnover.

Much of what you believe to be due to low performing employees.

The other time destroyer is seasonal and part-time staff training.

All of this leaves you overwhelmed.

You feel stuck and behind the eight ball.

Agree?

The effects eventually build, your property’s operation gets the brunt of it, and this all trickles down to customer service.

Do you see the long-term problem here?

You need a way to ensure that the staff walking your property – hired to keep it safe – are on top of their game.

They must know what they’re doing and be proactive in doing so.

But, you need the confidence that this is true. How do you get it?

That’s where a proactive guard tour system comes to the rescue.

Yes, modern features of a software solution help your team each day. Many of these features are fancy and reduce the time it takes to get the job done.

We get it, but you have to approach your software evaluation in a way that supports long-term value.

It’s more than simple features and benefits!

If you were asked by your peers to offer them recommendations on how to run their operation, what would you tell them?

Would you know which software is most useful in running a security services operation to its fullest potential?

Are you not sure?

Keep reading; we’ve got you covered.

Two software solutions are critical for security services to implement: a proactive incident management system and a streamlined guard tour system.

Unfortunately, we find too many organizations that are either using less than par incident management and guard tour systems or nothing at all.

Incident management and guard tour systems are two must-know software solutions implemented by world-class organizations.

These companies want to increase their competitive advantage.

So, how do you measure up?

We owe you an apology.

We made a sizable mistake.

In our article on choosing a guard tour system for your facility, we stated that “your security team is tasked with conducting guard tours covering 100,000+ square feet, multiple entryways, and more restricted areas than Area 51.”

In fact, we were wrong.

Well, sort of.

We missed a zero!

Yes, it’s true, 100,000+ does cover quite a bit of space.

However, 1,000,000+ square feet of property susceptible to incident overload is more like it!

We’re talking a whole lot of responsibility.

We feel for you, which is why we believe this article on finding the right incident management software for your physical security operation will change your life.

Don’t stop here.

Keep reading, because we promise to show you how you can improve your incident reporting with the right type of incident management system (IMS).

The end of summer is coming up in September.

We figured it would be an excellent time to reflect on how you did so far.

How do you think your season is coming along?

Did you oversee several events?

We’re aware of the summer of festivals, and we know your customers are paying big bucks to have fun.

But, with that brings the potential for threats to your operation.

From issues to incidents, you must be prepared for all things.

How would you measure your efficiency?

If you’re not sure how to measure your ability, here’s a question for you: as an event manager, how stressed are you?

If your stress level is high, there’s a very high probability that your efficiency could be lower than you need.

We get it; knowing this is overwhelming.

But we’re going to help you get through it and understand the areas of your operation you should address to reduce this stress.

We’ve created a principle that helps you understand your current strategy – it’s called the ACDA Principle™ (pronounced act-duh).

It covers the four areas of your operation: Awareness, Communication, Documentation, and Analysis.

We encourage you to refer to the Principle regularly.

It’ll keep your efficiency high, and your stress low.

You are the steward of safety at property.

Take a step back and ponder this responsibility, and then take a deep breath – because it’s big.

The safety of your customers, colleagues, boss, and every person who enters your property rests on your shoulders.

You’re constantly taking in overwhelming amounts of information.

From “do this,” to “do that,” you’re always faced with supplemental training in response to new policies or changes in industry policy.

Then, you’re tasked to train and monitor your team.

Are they doing everything they need or could be doing?

Do you sometimes feel like you have zero control over your operation?

How do you keep up?

How do you know what the best practices should be for your property?

You’re tasked with being the steward of safety at your property.

Ponder that responsibility.

Now, take a deep breath – because it’s a big responsibility.

The security of your customers, co-workers, boss, and every single person who enters your property lies on your shoulders.

You’re always collecting and analyzing tons of information.

From do this, to do that, you’re always faced with supplemental training, new policies or changes in industry best practices, and then tasked to train and monitor your team.

Are they doing everything they need or could be doing?

How do you keep up with all that? How do you know what best practices should be in place for your property?

Don’t you sometimes feel like the tail of a wagging dog?

Let’s change that today.

Keep reading; we’re going to share three ways for you to be a successful steward of safety.