“All my rounds are done. Do you mind if I leave now?”
Alex, one of your senior security officers, wants to get on the road for a weekend trip.
“Sure, where is your tour log,” you ask.
He unfolds the sheet he printed from your guard tour system.
It’s a system that uses timestamps to track inspection times for each location.
“Thanks, I’ll review this in a few minutes and call you with any questions,” you tell Alex as he rushes out of your office.
Alex just nods.
“Have a safe trip,” you continue.
He’s already gone; headed to his family’s cabin on the lake to do some fishing.
His mind has been on trout his entire shift.
After finishing your afternoon paperwork, you start to review Alex’s inspection log for this current week.
You purse your lips and stare at the printed piece of paper for a moment.
You compare the log he gave you to your version of Alex’s schedule.
It does not match.
“Wait, this is last weeks,” you exclaim. Frustrated, you grab your office phone.
You call Alex.
This is not the first time this has happened.
Alex is also not the only security officer to provide you with incorrect documentation either.
How frustrated does this make you?
This example is only one of how your guard tour solution could be hindering your operation.
Your “solution” is not a solution at all.
It’s not working.
And, It’s time for a change.
Keep reading; we are going to share five reasons why it’s not working – and how a proactive solution fixes these flaws.