24/7 Software Blog

“Each World Cup, the sportswear giant Adidas designs an official ball to be used in the tournament,” writes Merrit Kennedy in their recent NPR article entitled “The Science Behind The World Cup Ball.”

“And small changes in the design can create significant differences in how the ball responds during play,” Kennedy continues.

"It's an interesting phenomena that the world's most popular sporting event for the world's most popular sport and the most important piece of equipment in that sport is changed every World Cup," says John Eric Goff, a physics professor at Lynchburg College in Virginia, in the NPR article.

According to Kennedy, “The new ball is called the Telstar 18. It has six panels and a slick black-and-white design inspired by Russian cityscapes. It's meant to be a nod to a less technologically advanced predecessor, the Telstar ball used in the 1970 World Cup.”

Kennedy explains later in the NPR piece, “The technology used in making the balls has changed significantly since that 1970 World Cup ball. Earlier Adidas models featured 32 panels stitched together, Goff says, but more recent models have fewer panels that are thermally bonded.”

“And the changes have sometimes had what appear to be unintended effects on the physical properties of the official ball. For example, Goff points to ‘the dreaded 2010 Jabulani ball that was used in South Africa," shares Kennedy.

We love the exciting complexities and effects of science.

But, we love helping operations become proactive even more.

Kennedy’s article poses an interesting lesson for us here.

It’s not groundbreaking but does showcase fundamentals that could help your property achieve Proactive Operations.

So, do you see it?

“The 2026 FIFA World Cup will be held in the U.S., Mexico and Canada, with a united bid from North America winning the right to host soccer's showcase event, the sport's world governing body decided on Wednesday,” writes Bill Chappell in their recent NPR article entitled “U.S., Mexico And Canada Win Bid To Host 2026 World Cup.”

According to Chappell’s article, “The united bid was selected over a competing bid from Morocco, in a vote among some 203 FIFA members that was held in Moscow on the eve of the 2018 World Cup, hosted by Russia. The tally was 134 votes for the united bid and 65 votes for Morocco.”

"Thank you so, so very much for this incredible honor,’ Carlos Cordeiro, president of the U.S. soccer federation, said after the vote was taken. ‘Thank you for entrusting us with this privilege," Cordeiro says in the piece.

How incredible of an honor to receive a World Cup bid, right?

And what a significant responsibility too.

We’re curious how properties with a bid to host matches will perform.

Could your property handle a World Cup-worthy day or event?

We couldn’t think of a better day to discuss how we believe World Cup-worthy properties would manage an experience of this magnitude than today – the first day of the 2018 World Cup!

Do you agree?

We’re excited here at 24/7 Software for the first kick-off. The World Cup is always exciting to watch.

But, what if you won a bid to host a match in, let’s say, 2026 – how would your property get ready?

Not sure?

We’ve got a method for you.

You strive to be a proactive leader.

You spend countless hours recruiting and developing your staff.

It's your top priority to train the best team members in the world.

You want to be the best.

You want them to be the best.

But, that's not always easy.

The operations environment changes all the time.

No matter how well you train them, you always feel like you're behind the eight ball.

You struggle to get your team where they should be because criminals and technology evolve at a fast pace.

Faster than you.

Are you overwhelmed by the demands of your role?

We'd be surprised if you don't have any sort of anxiety.

You have many responsibilities, and the pressure to perform is high.

But, what if you could ignite the potential of your employees?

What if the inefficiency isn't a result of their abilities but a mere indication that you need to recognize a significant deficiency?

Keep reading; we're going to discuss a fundamental principle that could change everything about your operation: data.

Then, we're going to explain why you need operations management software to incite your understanding of your operation.

“An engineer in California has an invention that she hopes will someday help people with damaged lungs breathe easier,” writes Joe Palca in their recent NPR article entitled “Experimental Lung Treatment Could Make Breathing Easier.”

According to Palca, “Stanford University's Annelise Baron has developed a synthetic version of something called lung surfactant. Lung surfactant coats the tiny air sacs in the lung. Without it, every breath would be a struggle, like blowing up millions of little balloons. With surfactant, breathing is as easy as blowing soap bubbles.”

“Scientists inferred the existence of lung surfactant in the 1950s, and then Dr. Mary Ellen Avery showed that premature infants were unable to make surfactant, explaining the often fatal respiratory distress syndrome they suffered from,” Palca explains.

The NPR article continues that “Stanford University pulmonologist Angela Rogers says a surfactant harvested from animal lungs has been used successfully to treat these preemies.”

"It's absolutely a lifesaver. Hundreds of thousands of people are alive in our country today because of the widespread use of surfactant," says Rogers in Palca’s piece.

“Rogers says that success made doctors wonder if surfactant use could be expanded,” shares Palca.

Rogers continues in the article that "there was a lot of interest in my field to try to surfactant in adults that have a problem with their lungs called acute respiratory distress syndrome."

The NPR article explains that “initial results using surfactant in adults weren't very promising, and lung surfactant was just too expensive to try using it for very long in adult lungs.”

“That's where Barron's work comes in. For more than 20 years, she's been trying to make a cheaper, synthetic surfactant, and now she thinks she's succeeded,” reveals Palca.

Medical advancements like this are exciting progressions for our future that we can all be grateful for today.


Steps towards better health are critical to our longevity.

That made us think.

What’s critical for the longevity of your property’s operation? Like Barron inventing a substance to ‘make breathing easier,’ what would ‘make your life easier?’

While we know your role doesn’t focus on synthetic surfactant, there’s an interesting lesson here:

  • An operational methodology world-class operations rely on every day to achieve maximum performance could be used to make your life easier

Are you aware of this methodology? It’s Proactive Operations!

And, we’re confident it will make your life easier.

You walk in your office.

It’s 7:30 AM, and you’re feeling good today.

Yesterday was successful.

Everything went as planned – nothing out of the ordinary.

All is good across your operations, right?

But, that’s not true, and you’ll never know that because you’re current “tool” prevents you from understanding this.

You’re not aware of the three people transported to the hospital for food allergies after eating at the same place.

You’re also not aware of the many complaints regarding one of your staff members.


Either you’re not using your operations management software to the fullest – or using one at all.

That’s a severe problem.

We need to fix it today.

But, there’s a chance we might get pushback from you.

Is “we’re not very good with technology,” going to be your response?

If not, that’s good!

But, keep reading anyway because we’ll share how to avoid facing this issue with your team in the future.

If you do believe you’re “not very good at technology,” we’re going to share why that must not prevent you from using a real-time communications software solution.



What immediately comes to your mind after it’s said?

You might envision a series of people, departments, technology, and all the moving parts of your operation.

We’re not sure what you will see exactly.

But, we know it’s important that ‘infrastructure’ resonates with you.


It’s an essential part of your operation.

As the second pillar of Proactive Operations, its primary purpose is bringing your operational personnel, teams, or departments together on the same plane.

But, our suspicion is that when you thought about it, your perspective might be different than ours.

It’ll probably be different from any other professional reading this article.

That’s cause for concern.

There could be deficiencies in what you believe to be a capable infrastructure.


Is your ‘infrastructure’ missing something?

Several aspects of your operation are humming, but other areas of it could be leading you to manage reactive processes.

We’ve got to see where the shortfall is today.

How does that sound?

We’ve had the privilege of working with hundreds of the world’s greatest operations to understand what the result of the right foundation is.

Keep reading; we’re going to share what we know.