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“I entered the packed cafeteria with tray in hand, searching for the right food to eat,” writes Marcelo Gleiser in their recent NPR article entitled “At CERN, In Search Of Nature's Building Blocks.”

“Around me, hundreds of people of all ages spoke excitedly in dozens of different languages, commenting on each other's ideas, asking questions, and thinking of the next steps in their research programs,” Gleiser continues.

“Lunchtime at the United Nations?” he asks in the piece.

“No. Lunchtime at CERN, the European laboratory for particle physics, home of the Large Hadron Collider (LHC) — the huge machine that famously discovered the Higgs boson in 2012. I'm spending a month here as a visiting scientist to keep up with the latest results and present some of my own,” Gleiser clarifies.

Gleiser explains to us that, “High-energy particle physics sounds like a very esoteric subject. And, to most people, it is. But once you step into CERN, it's a way of life. Everything here revolves around solving one of nature's most stubborn mysteries, the fundamental material composition of the universe. The essential idea, reminiscent of ancient Greece, is that matter is made of basic building blocks, chunks of stuff that cannot be broken down into smaller constituents. Particle physicists do many things, but the grand task is to find these constituents and figure out how they interact with one another.”

Of course, we read articles like this and always strive to determine how they apply to proactive operations.

This article couldn’t be any clearer.

Infrastructure is a large part of what is required to employ Proactive Operations.

You can’t hit the level of performance needed for world-class recognition without it.

You can have an effective strategy and the right technology but miss the mark on infrastructure, and you’ll still be just shy of where you need to be.

Now, you probably already know you need to address your infrastructure. It’s why you’re reading this article.

Your communication channels are disjointed, you deal with regular bottlenecks, and no one is ever on the same page.

It troubles you, and you’re tired of it, right? A proactive leader knows to start the process before this year is over, and you’re already into 2017.

You’re ready for a stronger foundation going into the New Year.

But, you don’t know where to start.

That’s fine. We’re here to help.

Let’s get you geared up for 2017 by cementing the infrastructure you’ll need to achieve (and maintain) Proactive Operations for years to come.