“We’re excellent at fixing broken equipment,” says Bobby, your senior engineer.
“Work orders get created, and my team gets the work done in no time,” he continues.
OK, that’s fair.
Bobby and the rest of your team are doing their job.
You should be happy.
But, you’re not.
Something is bothering you about your team’s performance, but it’s not them.
Your 15-year-old work order system is in place.
It’s getting the job done.
Work orders aren’t slipping through the cracks.
Then, what’s the problem?
It’s about your team always having work orders to complete.
That’s your problem.
One after another, work order after work order.
It’s all been completed and on time.
But, all your resources go to fixing problems rather than preventing them.
The entire department is a reaction unit.
“That’s my issue,” you respond to Bobby.
“You guys are great at fixing problems, but what about preventing them?” you ask.
"We’ve been thinking reactively – not with a Proactive Operations mindset.
Today that changes,” you declare.
Right now, your maintenance department is a cost center – a major one.
But we’ve got good news.
You can fix this problem before it gets the better of you.
It’s time for a modern CMMS that gets way more done than just work order tracking.