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Computerized Maintenance Management System is as complicated to say as it is to choose.
It doesn’t have to be.
That’s the purpose of this article.
We’ll stick with CMMS software and provide you the most straightforward format for selecting your next maintenance application.
Fair enough? Good.
We do feel your pain, though – because we’ve built one.
Whether this is your first time, or you’re ditching your legacy system and moving to a new one, know we’re here to provide you with useable insight into making the right choice.
Before you even begin comparing software providers, there are a couple of points to consider:
Maintenance systems can be cumbersome and full of features.
How do you sift through the noise?
How do you find the one which brings value to your property and with the highest potential return on investment?
There’s quite a bit to consider.
You need your CMMS software to be used.
So, start by engaging the team that will be using the solution to help you.
Property managers know the process for selecting CMMS software can be taxing on their peace of mind.
Should you stay, or should you move on?
First, decide why you’re better off moving forward.
Do you remain complacent or start with a fresh, clean slate?
Using disciplined steps will help you to choose your CMMS.
Stay disciplined and make selection decisions that are objective and based on logic and analytics.
To start liking your maintenance software – today – follow this selection process:
We recommend you enlist the help of people already familiar with maintenance operations: Your current maintenance team.
They’re the ones that know what they need as an operation with be satisfied with the chosen solution.
Deciding on the needs, should haves, wants, and model functionality will give you the much-needed information for rejecting solutions that don’t fit the needs of your property.
You’ll know the non-negotiable functions, the ones you can pass on and the features you might upgrade if the return on investment is conceivable.
It’s essential to have a purpose when examining potential solution providers.
What’s their history and qualifications?
How well do they know what property managers need to improve their operation and keep all life safety equipment compliant?
Take a hard look at what they have to offer and scrutinize the pros and cons.
A demonstration will be a tell-tale sign of whether they’re a perfect fit for your property.
They’ll fully understand your needs before the demonstration even begins, and they’ll show you how their software will be the solution to accomplish your goals.
More importantly, they’ll help you understand how to reduce activity error rates and downtime of equipment throughout your property.
This is where you’ll want to skip the software reviews and ask the vendor for high-quality referrals in your industry.
Everyone has a budget but be careful not to base your choice solely on dollars.
Whose solution answered “Yes!” to all the below questions.
Pay close attention to the results, and this goes without saying. Make an objective decision.
We’ve given you the process on how to choose your next maintenance solution.
Now, focus on getting a “Yes!” from software providers for the questions we’ve outlined below.
Use them as your litmus test.
They’ll help you decide on the right CMMS to purchase, implement, and enjoy using.
It’s essential to implement and use it, or you’ll be back to square one.
The CMMS solution that answers “Yes!” to all these questions is the CMMS to choose!
If you answered “no…” to even one of these questions, keep looking.
Choosing your CMMS is only one step in the process. Implementation is vital to the longevity of your operation. It’s unfortunate, but we don’t see this enough from property managers.
We’re always working on ways to help you improve your implementation process and truly enjoy using your maintenance software.
Don’t feel stuck with the same old system. It’s time to start liking your CMMS software.
Are you ready?
Editor's note: This post was originally published in March 2015 and has been updated for comprehensiveness and freshness.