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24/7 Software Blog

Say these five times fast…

Computerized Maintenance Management System (CMMS).

Talk about a tongue twister, right?

It’s as difficult to say as it is to choose one.

We feel your pain because we built one from scratch.

Know we’re here to answer your prayers and give you the valuable insight into the dreaded process: purchasing your first system or making the switch to a new one.

Before you even begin comparing vendors, there are a few points to consider.

  • What are your objectives?
  • How do you start the process of finding a solution?

Maintenance systems can be robust, but also cumbersome at the same time.

How do you sift through the nonsense?

How do you find the one which brings value to your facility – the one with the greatest potential return on investment?

There’s so much to consider. 

It’s exhausting.

But you need to decide before your next inspection.

To get buy-in from your boss, we recommend you build some basis for the selection process.

You need a team.

You want to get the most out of your new software – and you want it to be used!

For this, there’s no better team than the one using it, right?

Ready?

Let’s not waste any more time.

Facility managers define their operation.

They create the foundation, the processes, develop their team’s talent, and bring goals to fruition.

But, what does it take to achieve the level of being a truly effective facility manager?

From the way you train your team to how often you achieve a perfect compliance rating, you might be thinking that it’s a surface-level concept.

Yes, that’s worth an applause.

But, while all of that is commendable, we wouldn’t have written this article if we thought that was enough.

We like the purposeful details, actions, and habits.

What are the specific measures facility managers need to take?

How do you ensure you become a highly effective manager?

How can this result turn a cost center into a profit center?

Then, how do you ensure you can continue to increase profit?

Keep reading; we’re going to lay it all out for you.

You’re frustrated.

You find something that needs fixing or replacing every time you walk to another department.

“Our ability to keep this property looking good shouldn’t rest only on us,” you tell Chris, your senior engineer.

He shrugs and nods in agreement.

But he doesn’t appear to have a solution or even a thought-provoking response to your statement.

You sit on his desk for a few minutes to think.

“How do we leverage all of the departments and staff to help keep this place up to snuff?” you say aloud.

Chris responds nonchalantly, “maybe we should look into a new CMMS…,” and then continues his paperwork.

You pause to process what he said.

But, before you can respond, Chris chimes back in.

“Our current system is so outdated that we’re still doing everything on paper. How could we expect anyone else to play along and bring us work requests?” he asks.

You know he’s right.

You’ve been using the same system since you started here 14 years ago.

Yes, your team knows the cumbersome system so well.

But it’s halting your efficiency.

The system is forcing your team to manage and file large stacks of documentation.

That’s only the start of your problems.

Your property’s other departments don’t bother submitting work requests because the paperwork takes too long.

It’s not a priority to them unless it personally affects their performance.

Does this sound familiar?

How do you get a CMMS that helps you increase efficiency by leveraging the contribution of all your property’s departments and personnel?

Keep reading; we’ve got the straightforward answer that’ll show you how a software solution can improve your maintenance efficiency forever.

“We’re excellent at fixing broken equipment,” says Bobby, your senior engineer.

“Work orders get created, and my team gets the work done in no time,” he continues.

OK, that’s fair.

Bobby and the rest of your team are doing their job.

You should be happy.

But, you’re not.

Something is bothering you about your team’s performance, but it’s not them.

Your 15-year-old work order system is in place.

It’s getting the job done.

Work orders aren’t slipping through the cracks.

Then, what’s the problem?

Eureka!

It’s about your team always having work orders to complete.

That’s your problem.

One after another, work order after work order.

It’s all been completed and on time.

But, all your resources go to fixing problems rather than preventing them.

The entire department is a reaction unit.

“That’s my issue,” you respond to Bobby.

“You guys are great at fixing problems, but what about preventing them?” you ask.

"We’ve been thinking reactively – not with a Proactive Operations mindset.

Today that changes,” you declare.

Right now, your maintenance department is a cost center – a major one.

But we’ve got good news.

You can fix this problem before it gets the better of you.

It’s time for a modern CMMS that gets way more done than just work order tracking.

Preventive maintenance software eliminates the need for technicians to spend their days waiting around for equipment to stop working.

Your maintenance department is the core of your organization.

Your property can crumble without it.

Most organizations continue to view their property maintenance department as a cost center.

Low efficiency, unmanaged resource allocation, and defective equipment can lead to money lost.

We’ve noticed many leaders are missing what it means to take control of their property maintenance.

Are you?

Using preventive maintenance software can move a maintenance department from a cost center to a profit center.

Implementing a CMMS with preventative maintenance functionality allows for disciplined planning and scheduling practices.

You oversee all operations for your property.

Besides your family, it’s your life.

You believe you’re excellent at it too.

But, you always feel like you hit too many bottlenecks when trying to get work done.

Since you run the entire operation, from customer service to security, you have a lot of moving parts to keep your eyes on day to day.

This responsibility makes it difficult to ensure nothing slips through the cracks.

Your security team uses software for their guard tours.

Public safety uses another system – you can’t remember the name – for managing issues, incidents, and other miscellaneous requests that happen throughout the property.

Not to mention, your engineering team requires your team to write up a work order and then forward it to them.

Then, they enter the work order into their CMMS software.

We counted three different systems right there.

Each different system sends you a separate report, formatted a different way, and each has their faults that you must overcome each week to assess the information.

How is this efficient in any way?

It’s not.

You’re using too many ‘tools’ to run your property.

This strategy is dangerous because it leads to significant inefficiencies that affect your customers, bottom line, and your job.

But, the good news is you can change the course of the future.

You can control the effectiveness of your operation.

You no longer need multiple tools – you need a unified solution to achieve Proactive Operations.