“Pushing their win streak to a new level – triple digits – the University of Connecticut's women's basketball team achieved a milestone Monday, beating No. 6 South Carolina, 66-55, for their 100th win,” reports Bill Chappell in his recent NPR article entitled “UConn Women Win Historic 100th Game In A Row.”
Chappell remarks that “No other basketball team, male or female, has neared the mark in the NCAA.”
What an achievement for this team.
Congrats UConn!
It takes a lot of practice, expertise, discipline, and patience to perform at this level – especially to win 100 consecutive games.
Yes, you read that correctly.
Chappell’s article explains, “As of Monday night, the last time UConn lost a game was 818 days earlier — back in November of 2014 when another No. 6 team — Stanford — got the better of the Huskies in overtime. That was a road game for UConn; last night's game was a home win, and former Huskies stars such as Sue Bird, Maya Moore, and Breanna Stewart turned out to watch Coach Geno Auriemma's latest run at history.”
Let’s put the team’s win in perspective for you:
Chappell’s article notes that “Christine Brennan of USA Today tells Morning Edition that the only attainment left for UConn to pursue might be the one that Wayland Baptist University set in the 1950s when they won 131 straight.”
Will they reach this new milestone? If we were the betting type, we’d say “yes.”
Why?
Coach Geno Auriemma has something figured out. He has a system that works.
Do you agree?
We know that winning comes naturally with a proven system. That’s because we see the world’s greatest properties do it consistently.
Do you want to “win” too? Do you want to ensure that you win every day just like the Huskies?
OK, you want to win.
But, what are you doing to make this possible?
- What actions are you taking (or are going to take) to ensure success?
- What methodology have you figured out to keep your operation on track for a winning day, every day?
Feeling stumped?
Keep reading; because you must first know what “winning” means to you.
What Does Winning Look Like?
What do we mean when we say “win every day like UConn's women's basketball team?”
We want you to think about what that means to you before we share our perspective.
- What does “winning” mean to you?
- What does “winning” look like?
- How does it make you feel?
- How are you going to “win?”
- What objectives must you accomplish to “win?”
- Do you have a system or methodology in place to “win” every day?
Think about it before you keep reading.
The idea of winning should lead you to ponder quite a bit, right? You might not even know the answer to the questions above.
Here’s the thing; we want you to win at your operations.
So, here’s what your “winning” means to us:
- It means providing your customers with a safe environment to have an exceptional experience they won’t forget and will tell more and more people about.
- It means keeping your property running smoothly and looking good, so nothing slips through the cracks or gets overlooked.
- It means employing Proactive Operations.
It doesn’t stop there, though.
Winning also requires the resolve, discipline, and know-how to do so.
That’s where we come in.
We can’t give you the resolve or discipline.
But, we can afford you the know-how. Are you ready to win like UConn?
Use a Proven Method for Winning
It’s definitely not a fluke that UConn keeps winning.
Coach Geno figured something out.
We’re sure it has something to do with his players’ skill level.
But, how did they get to the level needed to win 100 games in a row? How did he find a way for his players to “gel” the way they do?
Our guess: he sticks to his proven methodology.
Now, whether it starts with his recruiting and ends with game day tactics – we don’t know. But, it’s certainly not luck.
That’s his secret sauce to keep.
You’re in luck, though.
Today, we’re going to share the winning methodology you can use for your operations.
Here’s what you need to do to ensure Proactive Operations helps you achieve your purpose: to win every day at being one of the world’s greatest properties.
Firm up your strategy.
Understand your operation and formulate your strategy using the ACDA Principle™.
- Awareness
- Communication
- Documentation
- Analysis
Look at each area of the Principle to realize your strengths and the weaknesses you need to improve.
Take it further by asking meaningful questions. It’ll help you face the gaps in your processes and develop your existing powers.
- What currently occurs in your operation?
- Does your staff always/ever know what’s happening?
- Is your staff proactive in any way?
We’ve got plenty more questions for you here.
Do you feel that you’ve created a winning strategy? Good. Then, move on to your foundation for communication.
Shape your infrastructure for communication.
Identify the aspects of your operation, regardless of your type of front-of-house or back-of-house operations.
From an airport to a zoo you must have an infrastructure for streamlined communication.
It guarantees efficient communication amongst your departments. It’s also how you eradicate bottlenecks and confusion.
Is your communication structure nailed down? It’s time for some high-tech advancements to your operations.
Adopt a unified solution.
Do you know the best way to augment your operation?
We can tell you confidently that it’s not through individual tools – it’s a unified solution.
Use technology where each module talks to each other. It’s how you ensure nothing slips through the cracks and that every day is a winning day.
Keep your operation in check.
Utilize unified technology to keep your operation efficient, and your guests happy and safe.
Use analytics to keep winning a habit.
What would be the benefit of achieving greater performance if you can’t keep improving?
Your win-rate stops when you stop improving and optimizing each area of your operation.
Use your solutions powerful analytics to get granular.
Measure everything to ensure every day is a win.
Over to You
To win like UConn's women's basketball team requires a strong sense of purpose that you and your team must believe in and want more than anything.
Employing Proactive Operations only helps you eliminate the operational weaknesses along the way.
But, combining the two is what’ll set your team apart.
