You’ve got everything handled.
It’s a science to you.
Your property regularly runs proficiently without a hitch.
Open parking gates, close parking gates, turn on escalators, complete this, and get that done.
It’s business as usual.
And you’re the genius behind all of it.
But, what happens when you host a special event or there is a drastic increase in customers coming to your property?
Tasks change, and the number of tasks increases.
It’s not business as usual anymore.
Agree?
From consolidating alcohol kiosks to reversing escalators, to the unexpected things that need to get done, you have tasks to coordinate based on these new requirements.
This influx requires a lot of your team’s attention.
How do you manage task requirements for these scenarios?
It’s a great responsibility.
But, you’re running a proactive operation – you can handle it!
And we’re here to help you.
It’s time to utilize task management software and watch your performance scale as the demands of your operation do too.
YOUR PROACTIVE OPERATION CAN MASTER ALL TASKS
Getting all the tasks on your to-do list completed is a must.
It’s the only way your property runs smoothly.
It’s also the only way you look professional to your customers.
So, what does your team need to get done for this increase in occupancy and responsibility?
Now, think about your current process for handling tasks.
What is it?
How do you currently get important tasks done?
- Do you write items down on a notepad, and go through them one by one?
- Do you manage tasks in a spreadsheet, then print it out?
- Are your new and temporary staff members expected to recall their training to execute essential tasks?
- Are all tasks getting done?
- What happens when something doesn’t get done?
- Who’s accountable?
- Does your team just move on to the next item?
Your team must always have the customer experience in mind.
But, you have a plethora of requirements.
Your current task management efforts don’t cut it.
Agree?
Manage Your Ever-Changing Conditions
Let’s say that you’ve hired new staff.
Now, you have to train them.
But, of course, you’re short-staffed, which means your new staff must work tomorrow.
Just another busy like the rest of this month.
Did your stress level skyrocket?
You know that the new staff won’t remember much of their training either.
You’re only going to realize what they don’t remember while they’re making those mistakes.
You could give the employees notes, right?
But, you can’t guarantee that they’ll use the notes.
They’ll probably forget or misplace the notes.
You don’t need more stress, and you certainly don’t have time for this.
Task management software can help eliminate these hindrances.
Get your jobs scheduled, executed on time, and completed expertly.
The bottom line is that task management software helps you get stuff done.
Throw away paper checklists!
Replace your lists with a solution that helps you maximize your performance.
- Take only seconds to schedule a task
- Automatically remind your employees of essential tasks they must complete
- Get tasks completed with first-class customer service
Are you ready to execute tasks with maximum performance?
Then, keep reading to learn about a system that can help.
4 BENEFITS OF TASK MANAGEMENT SOFTWARE
Are you ready to ensure to-dos get done the way you need?
Let’s get to it.
Here are the four benefits of adding this solution to your event-day arsenal.
- Unified Organization
- Manage Daily & Event Tasks Harmoniously
- 3 Criteria-Based Ways to Execute Tasks
- Never Forget a Task
Unify Your Organization
What’s one of the biggest challenges you face?
You’re struggling to handle customer services requests, incidents, and tasks as everything is coming into the operations center – and into the same solution.
That’s why you need a solution that’s unified, but one that also organizes each operational detail accordingly.
Track and communicate operational functions separately from incidents and customer requests.
Doing this lets you focus on what’s important.
But, you also get everything done!
- High priority incidents get handled
- Your customers get the service they want and deserve
- Fundamental operational needs to get done
Centralizing event operational tasks allows your team to maximize performance and service.
Proactively Manage Daily & Event Tasks
You probably have your standard daily tasks to get done, even on event days.
Create tasks for daily property operations and your event.
Then, schedule the tasks and watch them get completed effortlessly.
You won’t need a paper checklist anymore.
Now, you have control of what tasks need to get accomplished, whether it’s daily or event related.
3 Criteria-Based Ways to Execute Tasks
This benefit is where your event-day performance can rise to Proactive Operations.
You can automate your task assignments and execution.
Create tasks using the following criteria.
- Time
- Event Marker
- Previous Task
Time-Based Tasks
You like to have the parking lot gates opened an hour before the day starts.
Schedule your parking operations supervisor to open the gates at 7:00 AM before the start of your 9:00 AM open.
Event Marker-Based Tasks
Send out a reminder to ‘move upper-level alcohol kiosks to 100 level at the commencement of the 3rd period of the hockey game.
A task like this helps you manage alcohol consumption in hotspots like Section 314.
But, also helps you meet revenue goals in lower risk sections.
You’re getting tasks done and automating ways to build up your property’s bottom line.
Previous Task-Based Tasks
You need to check various areas and hotspots during events. But, you can’t remember everything.
You’ve got a lot to do but not enough time.
Set a task to check the hotspot for section 315 20 minutes after the previous location check of the section 321 hotspot.
The countdown only starts based on your completion of the last task.
This practice always keeps you moving in the right direction.
You’ll Never Forget a Task
Your days demand a lot of your time and attention.
So, it’s easy to forget things that need to get done.
Agree?
Now you don’t have to stress over missing critical and non-critical tasks.
Send task reminders to your team via text, email, and proprietary mobile apps.
Your communication ability depends on the flexibility of your solution.
Not every solutions provider sells mobile applications.
Reminders provide your team with a record of their tasks.
They help ensure nothing gets missed and eliminates your worry about forgetting the next task.
Never forget tasks again.
OVER TO YOU
Managing your daily tasks is one challenge you might have overcome. But, you know that when you’re hosting a special event or more people are coming to your property, the demands change. They increase.
Task management software is a scalable software solution that helps your team handle all tasks like the pros they are. It’s time to deploy a solution like this on your property so you can maximize your performance starting today.
Editor's note: This post was originally published in December 2018 and has been updated for comprehensiveness and freshness.
