WE KICK-OFF A SERIES OF SPEAKER PREVIEWS AHEAD OF #SBS21 BY EXPLORING THE EMERGENCE OF ‘MISSION CRITICAL’ OPERATIONS SOFTWARE WITH SCOTT MEYERS, FOUNDER & EVP OF 24/7 SOFTWARE.
TheStadiumBusiness: Could you tell us more about 24/7 Software’s presence in the sports venues market and how this has developed over recent years?
Scott Meyers: “We started 24/7 Software in 2007 with a Two-way Text Messaging module for NFL teams and have evolved into a single unified venue operations platform, which provides much more than just Text Communications. Currently, our platform includes Incident Management, Computerised Maintenance Management, Event and Daily Task Management, Digital Inspections, Guard Tours, Guest Service Request Tracking, and Daily Activity Tracking.
“We are always innovating and adding new modules to our suite. In the US, nearly 85% of all the professional sports venues and hundreds of other venues and major events use our platform. We have made great progress in recent years expanding to other parts of the world including EMEA and ANZ.
“Some of our marquee customers worldwide include the O2 Arena and Lord’s Cricket Ground in the UK, FC Barcelona in Spain, and Melbourne & Olympic Parks and Marvel Stadium in Australia. We continue to expand outside of the US and will be utilised across the globe as we expand our go-to market efforts.
“There is no arduous implementation. You only need a pane of glass and an internet connection. You can simply login and you’re ready to go.”