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Event day or planning day, it doesn’t matter.
If you’re charged with any role at a convention center, you know first-hand that processes, people, and information are vital to the efficiency of your operation.
Whether you’re the General Manager, Event Manager, Director of Operations, Director of Security, or the Director of Facilities, you’re tasked with making sure your property is running smoothly and looking good.
Facility inspection software can quickly enhance your operation to help you achieve both.
We’re going to show you how this solution boosts your property’s efficiency by improving the execution and accountability of staff, and the flow of information between all of your departments – from administration to security.
As a leader of your convention center, no matter your role, the safety, experience, and lasting impression you create for your customers, rests on your shoulders.
These solutions help.
We’re going to show you how.
Are you ready to see how you can increase efficiency at your property using facility inspection software?
Let’s get started.
A challenge faced by convention centers is execution.
Another challenge is not being able to prove it.
This ambiguity, disorganization, and poor flow of information are symptoms of inefficiency.
Does this sound familiar?
What limits efficiency at your property?
We know your staff is doing their job.
But what’s getting accomplished before something slips through the cracks?
The worst part is that this doesn’t mean your staff is to blame.
You don’t know what you don’t know.
Paper checklists, incomplete work orders, and fragmented processes prevent you from identifying whether it’s problem staff or an ineffective process.
Facility inspection software promotes accountability and execution, which leads to increased efficiency for your operation.
Until you position your property to track accountability and improve the flow of information between staff and departments, no one achieves peace of mind.
The good news - there’s a solution.
While functionality is important, in this article, we’re talking about what it can do for you.
The ability to hold your staff accountable for their performance helps them be successful.
Between your operation, staff, and a powerful solution like this – your property will be humming.
Efficiency is manageable when you have the right system in place.
Accountability no longer becomes a major concern, which means your staff is executing.
This also means everyone is getting the accurate information they need to do their jobs.
If you’re already using a solution, keep reading to check that it’s the best solution.
If you’re evaluating whether you should move to one, you’re in the right place.
Use the following seven characteristics of a modern system to help you reach a viable decision for your property.
Relying on these characteristics will eliminate the headaches of lack of accountability and execution, poor flow of information, and most importantly, the overall efficiency of your operation.
It’s always about your peace of mind.
These systems help you achieve that and more.
A solution will come with the ability to accurately record and manage your property’s vital information.
All your staff can execute inspections while digitally delivering the results to you without the need to write it down – no more pen and paper.
If someone is producing inaccurate and useless reports, you know what and how to resolve the issues immediately.
We’d say checklists are an important tool for your operational efforts.
But, they’re only as reliable as the employees completing them.
A core flaw in your inspection process might exist.
Or, your problem employees will eventually reveal themselves to you.
How do you validate whether your staff completes required inspections?
The problem is habitual.
An employee simply initials the checklist without completing the inspection or address only the items they feel matter.
Generally, we see “the flying check marks” on the checklist, where an employee checks off all items without taking the time and effort to perform the inspection according to the standard process.
What happens when someone on your staff disregards an inspection that affects the safety of your customers?
This is harmful to your operation.
What’s worse is the potential lack of data integrity.
You’re beyond accountability at this point.
Lack of data integrity results in unnecessary allegations among your supervisors and staff.
When conference rooms are disheveled, suspicious items pose a threat, or injuries occur without warning, who’s to blame?
Keep an eye on inefficiencies to keep your organization humming and from losing your job.
Sorry, but it’s the truth.
The good news is that most software solutions give your staff the tools to be well-organized with the ability to record an inspection at the time of inspection, including all relevant details.
Do you agree there’s no reason your employees should be spending questionable hours handling inspections that should take a quarter of the time?
That’s why you need to use a facility inspection solution.
Most inspection solutions can have your team trained up in no time. We’re talking fully operational.
You’ll be moving your team from disjointed with no accountability, to effective and efficient.
Your operational black hole will close forever.
Running routine inspections is easy for your staff when they no longer need to check off a list.
Your ultimate alternative is using a device to scan RFID, barcode, or QR codes anywhere.
Now you have the power to hold staff accountable for their inspections.
You also have a fluid, trackable process in place. You have efficiency.
You have peace of mind!
Getting back to efficiency, software solutions can make recording inspections a painless process.
For your staff, it requires minimal effort.
With the ability to all the details to show results, your operation can achieve Proactive Operations.
If your staff spot furniture that’s broken or faulty equipment during their inspection, from a modernized solution’s mobile handheld device, they can submit a work order into your CMMS.
Your maintenance team is then able to effortlessly track and respond to the work order.
We call this maximum efficiency.
Following your implementation, you might find out that the problem wasn’t your employees.
The real issue in your operation might be your processes.
Your procedures, your guidelines, your standard operating procedures.
Don’t stress because it’s easy to fix your process. Finding reliable, accountable, effective, and efficient staff requires much more sweat and training.
Now, we’re not denying that unreliable employees exist.
Many times, though, you’ll find the problem comes from processes poorly defined in your operation.
Your staff’s weaknesses will surface and often becomes greater when you don’t have the fundamentals in place.
Implementing smart processes together with inspection software will lead to honest employee contribution.
Use this list to find problematic processes and employees.
Work diligently alongside your team to produce absolute efficiency.
As a bonus, use the analytics provided by first-class systems to measure your operational success.
You can discover ways to train employees better and faster, manage and allocate resources, improve the flow of information between departments, and increase the overall efficiency of your operation.
Are you ready to boost efficiency at your property with facility inspection software?
Editor's note: This post was originally published in December 2015 and has been updated for comprehensiveness and freshness.