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24/7 Software Blog

A Winning Methodology for Operations That Doesn’t Require Luck

by 24/7 Software / October 25, 2018

“A winning Mega Millions ticket for a $1.537 billion lottery — one of the largest ever — was sold in South Carolina, according to the South Carolina Education State Lottery,” writes Emily Sullivan in their recent article entitled “A Winning Ticket In S.C. For $1.5 Billion, One Of Largest Jackpots In Lottery History.”

“The stunning lump-sum cash payout, should the lucky winner choose to take it? Nearly $878 million,” shares Sullivan.

According to the article, “The drawing was at 11 p.m. ET Tuesday, and the odds of holding the winning ticket were about 1 in 302 million.”

“The winning numbers were 28-70-5-62-65, with a Mega Ball of 5,” the NPR article notes, in case you missed the drawing.

“The California Lottery said it sold 8 tickets matching 5 of the 6 numbers. Those ticket holders will win ‘a still undetermined amount of prize money,’ it said. Also, the Texas Lottery said a $3 million winning ticket for Tuesday's drawing was sold in San Antonio,” the article highlights.

According to Sullivan, “There could be more lucky ticket holders — not all states have reported if they sold any partially winning ticket numbers.”

Do you have a lucky ticket?!

Chances are, you don’t.

But, the good news is you don’t need luck for what we’re talking about today.

It’s a sure thing.

And it’s called Proactive Operations.

The winning methodology used by the world’s greatest properties to achieve maximum performance.

Three Winning Pillars of High-Performing Operations

Proactive and Operations are two words you’ve heard before.

‘Proactive’ means controlling a situation by causing something to happen rather than responding to it after it has happened.

‘Operations’ relates to the condition of functioning.

Something powerful happens when you combine the two.

A new way of thinking, understanding, and executing is created.

Proactive Operations defines what every property, in every industry, must strive to achieve.

It represents those operations that have taken or plan to take their operation to the highest level of performance.

The three pillars of the Proactive Operations methodology that work to produce and continuously support a world-class operation are:

  • Strategy
  • Infrastructure
  • Technology

These three pillars don’t require luck for you to win either.

But they do require discipline and the drive to move your reactive operation – to a proactive one!

How does that sound?

Make sure you learn everything you can about Proactive Operations here.

We’re going to give you sneak peek into each of these pillars.

We’re confident you’ll find these to be a winning combination. (See what we did there?)

Strategy, Then Your Infrastructure, and Finally Your Technology

First things first…

We need to point out the importance of following the pillars in order.

  1. Strategy
  2. Infrastructure
  3. Technology

Employing Proactive Operations is best done this way.

You’ll thank us later.

#1 – Strategy

Strategy is the first pillar for building Proactive Operations.

Examine and scrutinize all areas of your operation to identify strengths, weaknesses, and opportunities for advancement.

Use the ACDA Principle™ to understand, apply, and continuously improve your Awareness, Communication, Documentation, and Analysis.

Click that link earlier in the article to learn about each part of the Principle.

#2 – Infrastructure

Infrastructure is the second pillar.

Yours is based on your operational needs.

But, you must have one.

It should include representatives from any functional area where issues or incidents could affect performance and the customer experience.

By investing in the design and development of an infrastructure, you create the opportunity to manage agile operations and organized personnel while maintaining a streamlined flow of information.

#3 – Technology

Technology is pillar three – and where 24/7 Software is the expert.

We’re excited to play a part in your achievement of Proactive Operations.

Strengthen this final component by implementing software solutions that optimize all three pillars.

It will help skyrocket your performance.

Get the real-time communication and information you deserve, create memorable customer experiences, and reduce your risk.

Over to You

You might not have the winning Mega Millions ticket for the billion-dollar jackpot. But, you could win a sure thing for your operation.

By employing Proactive Operations, you give yourself a disciplined approach to developing, changing, improving, and optimizing your operations.

Winning $1.537 billion requires luck.

Achieving maximum performance doesn’t!

Ready for Proactive Operations?

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