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When our Conversations software is implemented, you instantly empower your customers to have a say in their environment and provide your staff the tools to quickly handle incidents as they are happening. This dramatically increases the customer experience. Real-time reporting allows you to mitigate incidents and your customer service realizes a decrease in unhappy customer calls. Now that’s a bonus!
Tired of playing phone tag? Suffer from communication burden? Now you can create unlimited user groups to text important alerts or messages. Messages can be generated and sent on the fly or scheduled in advance. How’s that for efficiency?
You can’t manage what you don’t measure, and you can’t control what you can’t measure. Because our text communication software is so easy to use, your staff actually uses it. Now you can have valuable information that you can use. Our one-click reports and comprehensive statistics give you all the data that you need to increase your operational efficiency. The reports arm you with a complete historical database to protect against future liability as well – now that’s powerful!