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transportation

A proactive operations platform for transportation operations.

Managing a Transportation property’s operations is rewarding. It can be overwhelming too. Leaders and professionals manage many moving parts that require intense focus and expertise. An operation doesn’t start and end with the same responsibilities each day. Things change; things evolve. Issues and incidents are frequent and varying. Ineffective communication among personnel inhibits efficiency and effectiveness. A passenger asking for the location of the nearest service kiosk, injuries from wet spills, equipment failures, or security concerns - each demands a tailored approach. Most importantly, a proactive rather than reactive operation mitigates these issues.

24/7 Software’s Transportation solution provides these operations with a robust platform to not only improve and optimize their abilities but also become a proactive operation throughout all operational functions. Complete awareness, real-time communications, complete and accurate documentation, powerful analytics, maximized experience for staff and customers, and reduced risk are now possible for Transportation operations using 24/7 Software’s proactive operations platform.

Our Transportation solution provides operations the ability to:

  • Manage issues and incidents in real time with confidence, knowing the operation is aware of and in control of everything occurring on the property
  • Engage in confidential two-way communication with customers and staff at the speed-of-type – we’re talking milliseconds
  • Effortlessly automate and streamline maintenance functions to increase equipment uptime and lifetime
  • Schedule, then hold maintenance and security teams accountable during location inspections and guard tours, respectively
  • Ensure lost and found items are easy to report and match, maximizing the return-to-owner ratio and customer satisfaction
  • Maximize the customers’ experience with immediate response to their requests
  • Expertly manage important operational tasks for each day, so nothing gets missed
  • Track staff activities such as lunch breaks and meetings efficiently to keep the operation accountable and running smoothly
  • Validate and bulletproof existing credentials and access for customers and vendors

phl_airport_logo-e1491922603177-240x250.png"What a great tool this has been to enhance our customer service and efficiently document and track lost and found items. In a busy airport environment like ours, the 24/7 Software system easily handles our needs. The matching feature and the ability to mass update records has been quite the time saver. We are also about to utilize the web form so our visitors can go to our website to report their lost items. This Lost and Found system is everything we had been looking for and more. I’m sure once the secret gets out that such a product exists, many more airports and venues of all kinds will get on board. We are proud to be one of the first airports to have implemented it."
LOUIS POINSON COMMUNICATION CENTER MANAGER