24/7 Software Blog

Are you struggling with limited resources?

Not enough staff?

Do you have too much on your plate?

Have you felt that your property was just too small to implement any real-time communications?

You really need to keep reading, because “our property is too small” is a far cry from the truth.

We have incident management software for you.

Not only will it help resolve your staffing concerns, but it’ll help you overcome any other shortfalls.

Operations for a smaller property can be entirely different than their much larger counterparts.

We get that.

When you have limited resources combined with too much on your plate, the thought of implementing applications might be too overwhelming and your least priority.


In case you were wondering, we disagree with this maxim quite a bit. The reason why we do, well, that’s the easy part.

“Our property is too small” is not only false but can become a very dangerous excuse.

It’s a significant challenge we face, especially when communicating with managers for smaller properties.

Incident types that happen in large properties can occur at small properties too. So, you may be small, but you have similar needs for managing.

Understanding how incident management mobile apps can enhance your operation is significant for your smaller property.

“It’s a 400-person stadium,” your Principal tells you.

“Our faculty is enough to oversee tonight’s game,” she continues. Your Principal, Angela, is a seasoned administrator with the district.

You trust her judgment.

It’s now 5 PM, and you’re finishing up the faculty meeting for tonight’s football game against the Sequoyah Indians.

“You two take the rear entrance,” pointing to John and Sarah, two 11th grade teachers standing in the back.

“Jim, you and Sandy handle concessions tonight,” you continue. You finish running through names on this evening’s volunteer roster.

“OK, everyone good luck tonight,” you shout as you wave to everyone.

You expect this game to go off without a hitch.

Several hours later, around 9:15 PM, you begin shutting down the small stadium when you hear a loud noise.

It’s a gun shot.

You hear screams as everyone flees.

“What’s going on,” you ask the first person that runs by you. “Someone’s been shot,” they respond.

You’re in charge of the stadium tonight.

Of course, you’re going to call the police. We’re sure all 400 people watching this evening’s game will as well.

But, what are your protocols? Did anyone see the incident? How are need-to-know personnel notified?

What do you do?

During our interactions with colleagues and professionals in the industry we often encounter the adage:

“Our venue is too small.”

This is a popular challenge we face, especially when communicating with facility managers for smaller venues. In case you were wondering…we disagree with this adage quite a bit. The reason why we do, well, that’s the easy part. As you may know, we like to back our viewpoint with real-world events – so let’s get real.

The suspect in the deadly shootings at two Jewish institutions in suburban Kansas City made no secret of his hateful views, but few could have anticipated the attack that claimed three lives on Sunday April 13th. The shooter was identified as Frazier Glenn Miller, a 73-year-old white supremacist. The attack illustrates that bad things happen in venues of any size.