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24/7 Software Blog

You’re finding out about critical incidents several minutes after they occur.

Your teams are forced to stop doing what they’re doing to attend more critical situations.

Do you feel like your overseeing triage for an emergency room?

Your team is reactive, and you know it.

You can’t stand this pressure. But, you have no choice. You must get through it.

We bet you’re tired of running around trying to resolve one incident after another. From the young lady who fell near the women’s restroom to the missing 6-year-old boy, your hands are tired.

Let’s untie them.

Here’s your first step: implement an incident management system that helps you manage incidents as they occur.

A system like this will put your team in the position to be proactive – not reactive.

To help you understand how incident management software can contribute to reducing your response times, we created an infographic. It’ll explain how you’re probably operating in reactive mode and how you can transition to Proactive Operations using a solution.

Are you ready to manage your property as you should be?

“It takes too long for us to respond to incidents on the other side of the property,” you mumble to yourself.

You’re struggling with your operation’s response times to incidents.

But, you don’t know how to resolve it.

You’re open to asking for help – but, you don’t know who to ask.

You know for a fact that there’s a problem but can’t seem to put your finger on a solution.

“Why are we taking so long to get from incident to issue to another incident?” you ask yourself.

This conundrum is exhausting. You’re ready to walk off a cliff in frustration but aren’t going to give up so easily.

You just want a way to answer the equation for response times, right?

Everyone would see you as the proactive leader you know you are. But, where do you even start?

This part is where we can help.

There is one solution that contains the requisites for faster response times to incidents that occur throughout your property.