24/7 Software Blog

Do you always feel like you're the effect of what happens at your property?

Do you always seem reactive rather than proactive?

Do you wait for high priority incidents to occur knowing that they're going to knock you and your team completely off course?

It's got to be draining.

You probably feel like a kite dancing in a hurricane.

It's a symptom of your incidents managing you.

Does this sound familiar?

A call comes in that there's been a fight, and it quickly escalated.

Now, a few of your customers are injured.

It looks like a critical situation developing on your watch. Are you prepared?

Was the escalation of this fight a result of you not having proactive operations in place?

We know this example is fictional. But could this happen at your property?

Are you letting your incidents manage you?

We say 'letting' because you can take full control of your operation.

You can be proactive.

It's a choice. 

Yours.

It's a matter of choice, followed by the effort of your team to change the outcome of every incident that occurs on your property.

We're going to help you improve your operation, so you no longer feel like that kite.

Today, you're going to put the right solutions in place to manage your incidents – not the other way around.

The days of dial-up are gone.

Long gone.

But, operations are still using "technology" from the days of old.

Are you?

We hope not, but you probably are if you don't use real-time communications on your property.

Today's operational environment requires your team to be fast-acting.

Everyone knows technology is evolving daily, which comes with the demands for maximizing your performance.

We get it; the stress of this can be overwhelming.

But our question is this:

Why are you still running your operation as you did two years ago?

If that's a hard pill to swallow, consider this.

Each day that passes – technology evolves more than the day before.

Even two years ago, it took a lot longer to develop your operation.

Do you agree?

Nowadays, as in 2020, there are new software applications created often.

This software is shaping the future of property operations like yours.

There are two sides to this coin, and you must decide which one you want to be on today – before 2021 rolls around, and you're even farther behind.

You can embrace the speed of communication and data exchange required for modern-day operations, or you can continue running your operations using antiquated software and processes.

The latter puts you behind the eight ball and always playing catch up.

It gets worse, too, because now your customer experience and revenue declines, while your risk increases.

Yikes!

Here's the hard truth you need to know:

You must use operations management software to maximize real-time communication capabilities on your property to keep up with the demands of the evolving operation environment.

That way, you can ensure the longevity of your operation.

Are you ready for Proactive Operations?

Mistakes happen.

You might miss something, or someone on your team overlooks a high priority incident – like a heart attack.

We know this.

You know this!

Every operation has its good days and bad.

You’re going to have those mishaps that leave you frustrated.

It happens.

Nothing to stress over, right?

It’s how you react to them that matters, right?

Wrong.

What’s your justification when this happens all the time?

That’s not minor.

That’s not a one-time “oops.”

How do you evaluate the readiness of your operation when incidents are regularly slipping through the cracks?

It’s obvious; your incident management isn’t up to snuff.

We’d venture to say that if you’re always reacting to what’s occurring throughout your property – you’re making a few major mistakes.

Keep reading; we believe we know which ones and how to solve them.

An incident management system (IMS) can do a lot for you.

Whether you're charged with running a large-scale event or one million square foot property, an incident management solution helps you scale operations.

Well, the right IMS can.

There are plenty of systems in the marketplace.

Some are effective; some are not.

Yes, you’ll find several solutions providers that claim to possess the functionality required to do your job, only to see you’ve been misled.

There’s a good chance the software provider hasn’t spent enough time with industry professionals to develop a solution for your operation.

Here’s the thing:

We’ve gained some data over the years from industry experts like yourself, so we know the time, energy, and listening power it takes to design and develop software you’ll get real value from every day.

During this process, interesting revelations have surfaced.

Fundamentally, the most valuable piece of an IMS to the experts is if the system can help operations, inclusive of staff, perform proactively.

So, can your system help you effectively and efficiently create order throughout your property?

How long have you been running your operation?

Years?

Decades?

Would you say you’ve seen it all?

We bet you’ve seen a lot.

But, what about the issues or incidents you haven’t seen?

You’re probably saying to yourself: “What are they talking about?”

We’re talking about the things that have occurred under your watch – that you didn’t even know were happening.

The things that “slip through the cracks” without any warning or heads up.

The unfortunate news is that you couldn’t know what your team is missing.

Why?

You don’t know what you don’t know! And, we bet you’d agree with that.

Have you acknowledged this deficiency in your operation? What have you done to counter this big problem?

It’s got to be overwhelming – we can feel your anxiety and the ongoing stress. It has got to be crippling your ability to be a proactive leader.

You need a change, fast.

It’s time for you to step up your situational awareness, so nothing gets past you and your team.

Are you ready?

How are you managing the incidents on your property?

Incident management is critical when you have tens, hundreds, or thousands of people on your property at any given time.

Stuff happens.

And, you need to be able to manage it.

Do you have an incident management system (IMS) in place?

If so, how efficient and effective has it made your operation throughout its implementation period?

It’s essential to deploy a proactive software solution on your property, so we want to be sure you've got the best solution in place.

Today, we’re going to show you the many benefits of doing so.

But, we don't want you ever to forget that the most important reason is to keep your customers and staff safe at all times.

We’re confident you agree with that statement.

Agree?

So, are you ready to learn about the 18 benefits we want you to reap?

Let’s get started!