Your experience in Proactive Operations got you this job.
You landed a Director position at your new property.
You’re charged with employing Proactive Operations here.
But, you’re not sure what to expect.
Fifty minutes before today’s event starts, calls start coming in through your incident management system and radio.
You notice something unusual.
At first, you wait for a little to diagnose the issue.
But then more calls come in.
This property has many more incidents than your former property, but they use the same resources.
They only use radios.
It’s time to change your approach.
You know you’ve got to deploy incident management mobile apps – and it must be done today.
So, is your incident management affected by the lack of proactive communication?