--- title: 24/7 Software + DropThought --- [![24/7 Software](https://www.247software.com/hs-fs/hubfs/Color%20Logo-01-1.png?width=100&height=50&name=Color%20Logo-01-1.png "24/7 Software")](https://www.247software.com/) [![Sign In](https://no-cache.hubspot.com/cta/default/426544/c7afbeea-349c-4718-aa3a-dc1349482ff2.png)](https://cta-redirect.hubspot.com/cta/redirect/426544/c7afbeea-349c-4718-aa3a-dc1349482ff2) [![Request a Demo](https://no-cache.hubspot.com/cta/default/426544/bef1fcb2-5eac-4877-b34c-fefa0e1cd46f.png)](https://cta-redirect.hubspot.com/cta/redirect/426544/bef1fcb2-5eac-4877-b34c-fefa0e1cd46f) ** ** ** #### [Platform](https://www.247software.com/operations-management-software-for-proactive-operations) #### [Industries](https://www.247software.com/en/industries) #### [Become a Partner](https://www.247software.com/sign-up-to-partner-with-us) #### [Customers](https://www.247software.com/en/customers) #### [Blog](https://www.247software.com/blog) #### [What is Proactive Operations?](https://www.247software.com/en/proactive-operations) #### [Maximize Liability Savings](https://www.247software.com/operations-management-software-saving-up-to-millions-from-liability-claims) #### [Customer Support](https://www.247software.com/en/customer-support) #### [WELL Health-Safety Rating](https://www.247software.com/well-health-safety-rating-and-how-24/7-software-can-help-you) #### [COVID-19](https://www.247software.com/en/24/7-softwares-covid-19-best-practices-guide) #### Careers #### Company #### News [![24/7 Software](https://www.247software.com/hs-fs/hubfs/Color%20Logo-01-1.png?width=100&height=50&name=Color%20Logo-01-1.png "24/7 Software")](https://www.247software.com/) [![Sign In](https://no-cache.hubspot.com/cta/default/426544/c7afbeea-349c-4718-aa3a-dc1349482ff2.png)](https://cta-redirect.hubspot.com/cta/redirect/426544/c7afbeea-349c-4718-aa3a-dc1349482ff2) [![Request a Demo](https://no-cache.hubspot.com/cta/default/426544/bef1fcb2-5eac-4877-b34c-fefa0e1cd46f.png)](https://cta-redirect.hubspot.com/cta/redirect/426544/bef1fcb2-5eac-4877-b34c-fefa0e1cd46f) ** ** ** #### [Platform](https://www.247software.com/operations-management-software-for-proactive-operations) #### [Industries](https://www.247software.com/en/industries) #### [Become a Partner](https://www.247software.com/sign-up-to-partner-with-us) #### [Customers](https://www.247software.com/en/customers) #### [Blog](https://www.247software.com/blog) #### [What is Proactive Operations?](https://www-247software-com.sandbox.hs-sites.com/en/proactive-operations) #### [Maximize Liability Savings](https://www.247software.com/operations-management-software-saving-up-to-millions-from-liability-claims) #### [Customer Support](https://www.247software.com/en/customer-support) #### [WELL Health-Safety Rating](https://www.247software.com/well-health-safety-rating-and-how-24/7-software-can-help-you) #### [COVID-19](https://www.247software.com/en/24/7-softwares-covid-19-best-practices-guide) #### Careers #### Company #### News Search **24/7 Software Menu** ** ** [![Sign In](https://no-cache.hubspot.com/cta/default/426544/23b3d2ed-2f32-4a00-b4e3-09345739b326.png)](https://cta-redirect.hubspot.com/cta/redirect/426544/23b3d2ed-2f32-4a00-b4e3-09345739b326) [![Request a Demo](https://no-cache.hubspot.com/cta/default/426544/bef1fcb2-5eac-4877-b34c-fefa0e1cd46f.png)](https://cta-redirect.hubspot.com/cta/redirect/426544/bef1fcb2-5eac-4877-b34c-fefa0e1cd46f) # Who is DropThought?   **[DropThought](https://www.dropthoughtfanxp.com/)** is a real-time fan experience management platform for sports teams and venues built by experts. Their FanXP solution can help improve operations, marketing, sales and sponsorship strategies by creating actionable insights and increasing your Net Promoter Score. ![dropthought png](https://www.247software.com/hubfs/partner%20logos/dropthought%20png.png) ![](https://www.247software.com/hubfs/dashed-1.svg) ![ico-analytics-customers](https://www.247software.com/hubfs/ico-analytics-customers.svg) #### What do they do?  DropThought gathers real-time actionable feedback from your fans across different touchpoints throughout their journey. Their dashboards and analytics help you to dive deeper into the metrics that matter. Increasing revenue for your team by drive fan loyalty through loyalty scores, while customizing detailed and personalized fan experiences. ![growth-drive-for-results-and-success](https://www.247software.com/hubfs/growth-drive-for-results-and-success.svg) #### 24/7 Software + DropThought  24/7 Software and DropThought have partnered to automate incident, customer request and work order creation from customer feedback. Also, access and initiate powerful feedback intelligence within the 24/7 Software system where your operations teams are taking action to improve Fan Experience. Better Fan Experiences will raise your Net Promoter Score and ultimately increase revenue for your team or venue. ### Learn More [ Customer Integrations ](https://www.247software.com/customer-integrations) [ VIEW PARTNER OVERVIEW ](https://www.247software.com/partners) #### Platform #### Industries #### Resources #### Company [![Call us at +1 888 994 5442](https://no-cache.hubspot.com/cta/default/426544/a9342e79-7e91-4e47-9b64-805f25f71769.png)](https://cta-redirect.hubspot.com/cta/redirect/426544/a9342e79-7e91-4e47-9b64-805f25f71769) ![24/7 Software](https://www.247software.com/hs-fs/hubfs/White-01%20(1).png?width=110&height=55&name=White-01%20(1).png "24/7 Software") Copyright © 2022 24/7 Software, Inc. All Rights Reserved. **[GDPR Compliance, Privacy Policy & Website Terms of Use          ](https://www.247software.com/privacy-policy)****[Terms and Conditions](https://www.247software.com/en/terms-and-conditions)** ![](https://px.ads.linkedin.com/collect/?pid=9273034&fmt=gif)