Sports Ops

SPORTS OPS SUITE

A software suite for increased awareness, enhanced communication, digital documentation, and advanced analytics

INCIDENT MANAGEMENT SYSTEM

Significantly enhance awareness, communication, documentation, and analytics for all incidents. Digitally record and communicate in real-time all details of an incident on-scene with pictures, videos, and signatures.

mobile incident reporting

Reduce radio traffic with this low cost and efficient alternative that allows 2-way communication to monitor, report and update the status of incidents using a smartphone app. Unlike radio, pictures and videos can be exchanged when needed.

Security Officer at a Sports Event

incident management mobile app

Replace yellow notepads and cameras to record full incident details including photos, videos, statements, and even signatures digitally. Works in an online environment so details can be captured and recorded from anywhere.

 

Guest Using Text Communication

TEXT COMMUNICATION

Offers instant discreet 2-way text communication via text message as an alternative or complement to phone numbers or emails. Send group text messages for the quickest and most reliable way to communicate to multiple people at once.

CMMS

Track detailed work orders, purchase orders, scheduled maintenance, inventory, and vendor information in the most user-friendly format.

CHECKPOINT

Provides real-time guard tour information using barcodes with the ability to send pictures and videos from the tour location and notifications if scans are overdue. One-click analytics for Passed, Failed or Overdue scans.

LOST & FOUND

Easily track and match lost and found items to maximize return to owner rates. Utilize convenient website link to allow the public to report lost items from the comfort of their home.

REQUEST TRACKER

From a wheelchair request to a transport request, track and communicate requests in a separate window from the IMS Dispatch Queue, and never overlook a visitor request ever again.

TASK MANAGER

Being able to execute operational tasks efficiently is an essential ingredient to successful venues. Supercharge your operation using Task Manager to increase staff efficiency and enhance performance. Track and communicate tasks and manage critical tasks, so nothing gets missed.

Crowd at a Sports Event

activity log

Quickly set up and track activities by type, document or event. Utilize event markers and priorities to prioritize your activities as needed.

Lords Cricket Ground

"The only system that we felt could appeal to all of our needs was the one available through 24/7 Software, a US-based software company. We were impressed by their enthusiasm for their suite of products and with their desire to help meet our specific and unique requirements. They have always looked at ways of how the system can be improved and continue to deliver a first-class customer service experience."

JEFF CARDS GROUND SUPERINTENDENT

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"24/7 Software offers a software solution that assists us in successfully capturing maintenance routines, incident management, and activity management in real time, which in turn allows us to be more preventive than reactionary in our operations. 24/7 Software has given us a singular solution to create a proactive operation in the areas that may need improvement, and in turn, we are able to advance the fan experience."

KELSEY CERRONE SENIOR MANAGER, EVENT SAFETY

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"Our industry and operation were continuing to evolve, and we needed to move in tandem with the times. The ease of use within the modules and the company’s overall vision to continue to improve and grow with the inevitable changes that our industry constantly faces were also key elements into our decision to use 24/7 Software."

JASON SILVA STADIUM OPS SYSTEM MANAGER

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ESSMA Members | DHS SAFETY Act Designation | SMA Members