WEBINAR:
Modernising Venue Operations: Leading Change Without Disrupting What Works
Date: 25 November 2026
Time: 10:00AM AEST
Real Experiences From Venue Leaders
Venue operations are becoming more complex, but changing established processes or introducing new technology isn't always straightforward, especially when the events can't stop while you improve things.
Join us for a candid panel discussion with leaders who are working through these challenges right now. We'll move beyond the theory to hear what's worked, what hasn't and what they've learned along the way.
What You'll Hear
During this 45-minute live session, our panel will discuss:
- The reality of modern venue operations: The operational challenges that matter most today, and how they differ across technology, venue and event teams.
- When change doesn't go to plan: Real examples of implementations that didn't work as expected, and what happened next.
- Measuring operational impact: How Melbourne & Olympic Parks used better reporting to improve operational visibility, and how each panellist knows when change is working.
- Bringing teams along: What actually helps teams adopt new processes, and what to do when they don't.
- What's next, and what's just hype: A practical view of AI, automation and operational intelligence in venues.
- Answers to your questions: Bring your questions for a live Q&A with the panel.
A Conversation, Not a Presentation
This isn't a sales pitch or a theoretical framework. It's an open conversation between three leaders with different perspectives, spanning technology leadership, venue operations and live-event management.
Shane Armstrong, Sr. Director, APAC at 24/7 Software, will moderate the discussion.
Frequently Asked Questions
Will there be a recording?
- Yes, all registrants will receive a link to the recording via email following the live event.
Who should attend?
This session is designed for venue operations, technology and event leaders at stadiums, arenas, entertainment precincts and other large-scale public venues.
Is this a sales pitch?
No, this is a panel discussion featuring real experiences, challenges and lessons learned from venue leaders.