Customer service is a huge responsibility successful property managers take seriously. As you know, the happiness of your tenants and customers is a reflection of how much effort you put into your service.
From the overall appearance of your property – to managing work orders and tracking repairs – all aspects of your operation require a top-notch approach in order to catch the eye of your customers.
You want to leave them in awe…don’t you? FANTASTIC, then let’s do it!
We’re enormous advocates of how well-structured and executed Disney’s customer service efforts are. We put together a “BIG” something for you to indulge in. A fun and happy collection of the four customer service practices Disney can teach all property managers – yourself included.
Check out our list of the 4 things Disney can teach you about measuring your customer service efforts and what areas you might be deficient in. Happy reading!