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SPORTS

A proactive operations platform for sports operations.

Overseeing the operations of a Sports property is exhilarating. It can be overwhelming too. Leaders and professionals manage many moving parts that require intense focus and expertise. An operation doesn’t start and end with the same responsibilities each day. Things change; things evolve. Issues and incidents are frequent and varying. Ineffective communication among departments and personnel inhibits efficiency and effectiveness. A fan asking for the location of the nearest restroom, fights breaking out, injuries from wet spills, equipment failures, or an active shooter - each demands a tailored approach. Most importantly, a proactive rather than reactive operation mitigates these issues.

24/7 Software’s Sports solution provides these operations with a robust platform to not only improve and optimize their abilities but also become a proactive operation throughout all operational functions. Complete awareness, real-time communications, complete and accurate documentation, powerful analytics, maximized experience for staff and customers, and reduced risk are now possible for Sports operations using 24/7 Software’s proactive operations platform.

Our Sports solution provides operations the ability to:

  • Manage issues and incidents in real time with confidence, knowing the operation is aware of and in control of everything occurring on the property
  • Engage in confidential two-way communication with customers and staff at the speed-of-type – we’re talking milliseconds
  • Effortlessly automate and streamline maintenance functions to increase equipment uptime and lifetime
  • Schedule, then hold maintenance and security teams accountable during location inspections and guard tours, respectively
  • Ensure lost and found items are easy to report and match, maximizing the return-to-owner ratio and customer satisfaction
  • Maximize the customers’ experiences with immediate responses to their requests
  • Expertly manage important operational tasks for each day and event, so nothing gets missed
  • Track staff activities such as lunch breaks and meetings efficiently to keep the operation accountable and running smoothly
  • Validate and bulletproof existing credentials and access for customers and vendors
     
Sporting Kansas City
"We have been using 24/7 Software for the 2017 season. We are using both IMS and CMMS modules. 24/7 Software has given us the ability to track calls for service not only on a game day but as a 24/7 facility. We use the game mode feature for game days to report and track incidents around the stadium. This has made incident reporting easily manageable for all staff. The ability to instantaneously upload videos and photos from mobile devices into a call is a great positive for our organization. The CMMS system has made it very easy to track out costs of repairs resulting from calls for service. The customer service has been great, and I have had all my questions or issued resolved immediately. I would recommend this system for any venues that would like to track data around your properties."
ANDREW MAXWELL SAFETY AND SECURITY MANAGER