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GOVERNMENT

A proactive operations platform for government operations.

Overseeing the operations of a Government property is rewarding. It can be overwhelming too. Leaders and professionals manage many moving parts that require intense focus and expertise. An operation doesn’t start and end with the same responsibilities each day. Things change; things evolve. Issues and incidents are frequent and varying. Ineffective communication among personnel inhibits efficiency and effectiveness. A visitor asking for the location of the nearest restroom, injuries from wet spills, equipment failures, or security concerns - each demands a tailored approach. Most importantly, a proactive rather than reactive operation mitigates these issues.

24/7 Software’s Government solution provides these operations with a robust platform to not only improve and optimize their abilities but also become a proactive operation throughout all operational functions. Complete awareness, real-time communications, complete and accurate documentation, powerful analytics, maximized experience for staff and customers, and reduced risk are now possible for Government operations using 24/7 Software’s proactive operations platform.

Our Government solution provides operations the ability to:

  • Manage issues and incidents in real time with confidence, knowing the operation is aware of and in control of everything occurring on the property
  • Engage in confidential two-way communication with customers and staff at the speed-of-type™ – we’re talking milliseconds
  • Effortlessly automate and streamline maintenance functions to increase equipment uptime and lifetime
  • Schedule, then hold maintenance and security teams accountable during location inspections and guard tours, respectively
  • Ensure lost and found items are easy to report and match, maximizing the return-to-owner ratio and customer satisfaction
  • Maximize the visitors’ experiences with immediate responses to their requests
  • Expertly manage important operational tasks for each day, so nothing gets missed
  • Track staff activities such as lunch breaks and meetings efficiently to keep the operation accountable and running smoothly
  • Validate and bulletproof existing credentials and access for customers and vendors
Mpls Downtown Improvement District (DID)
"We wanted to improve collaboration efforts, coordination, and communication amongst non-profit organizations who partner with the Mpls Downtown Improvement District. We looked at a combination of texting apps and other incident management tools, but after operating 24/7 software, we liked the simplicity and user experience we had with the Communicator App and platform. 24/7 Software’s customer service has been fantastic. The team is very responsive and supportive for setup, new ideas, operation, and problem-solving. I am impressed that I am finding new ways to use 24/7 Software to improve safety operations, collaboration efforts, and leverage other resources for public safety within the Minneapolis Downtown Improvement District."
SHANE ZAHN DIRECTOR OF SAFETY INITIATIVES