Boston Police Department Utilizes ISS 24/7’s Text Communication Solution Providing Patrons a Way to Report Suspicious Activity During 2014 Boston Marathon

by Jacob Molz, on Sep 26, 2017 6:28:58 AM

Coral Springs, FL, April 28, 2014 – The Boston Police Department recently utilized the ISS 24/7 Text Communication solution for the 118th Boston Marathon. This was the first running of the race since the bombing last year that took the lives of three people and injured 264. Officials underlined that this year’s security would not only be at the finish line, along the entire course 100 security cameras and more than 50 observation points were installed.

The implementation of the Text Communication software provided additional safety and security measures for Boston officials, and afforded runners and patrons the ability to report suspicious activity during the race. The Text Communication module provided an instant, discreet two-way communication tool via text between patrons, staff & central command. Runners and spectators who witnessed suspicious activity were able to have it addressed immediately in order to enhance their race day experience.

According to Rachel McGuire, Boston Police Department, “The system allowed those attending the 2014 Boston Marathon to safely and anonymously alert authorities to potential dangers, as well as provided us as a department a way to communicate among ourselves in the event that radio communication failed. We are happy to say that all went well at the marathon, and we did not have to test most of these features in real time; however, it gave us and the community a greater sense of security knowing that the technology was in place if and when we needed it.”

Boston Police Department had an increased presence of uniformed and undercover officers along the marathon route. Spectators were encouraged to leave large items such as backpacks and strollers at home. These items were not banned; however, individuals may have been subject to search. Patrons were encouraged to follow @bostonpolice for race safety updates, and to text “Boston” to ISS 24/7’s 69050 short code to report suspicious activity, and call 9-1-1 in an emergency situation.

Boston Marathon Tribute was held at the Hynes Convention Center on Tuesday, April 15 to honor those affected by last year’s events, including those who lost lives, survivors, and first responders.