Every year we can’t seem to put into words how important our clients and professional relationships are. Treating our clients like they’re a part of our development team is only the beginning. They help us continue to enhance our existing services while developing new ones to meet the evolving needs of the industry. Our clients can confirm this – we really do listen. Once the 2016 User Conference concluded, we were able to begin reviewing the feedback we received from almost 100 attendees. Pure and simple, we were astonished by the positive reactions.
Billy Langenstein, Director of Event Services for U.S. Bank Stadium and the Minnesota Vikings provided one of the many testimonials during the event:
“With the opportunity to design and build our event operation from the beginning as we are constructing our stadium, at the same time, I know it was vital to have ISS 24/7 a part of our program. The modules offered by ISS 24/7 will be used by all departments to increase efficiency in our overall stadium operation. By utilizing these modules we are able to maximize the guest experience and reduce our risk. We are able to track and document all incidents, tasks, work orders, lost and found, inspections and guard tours. ISS 24/7 enhances awareness, communication and documentation. The system works cross-departmentally, which helps strengthen the entire operation as a whole.”
The event included a number of intuitive topics, power tips, innovative products undergoing R&D, and guest speakers inclusive of: Matt Balzarini & Chris Salazar, Levis Stadium/San Francisco 49ers; Irv Sikorski, University of Notre Dame; Larry Bowman, Atlanta Braves; Billy Langenstein, SMG - Minnesota ; Paul Turner, AT&T Stadium/Dallas Cowboys; Brandie Remmer, University of Phoenix Stadium/Arizona Cardinals; David Gilster and Ted Whitehead, AT&T Performing Arts Center; Scott Lasker, Buffalo Bills; Chad Lesny, American Airlines Center/Miami Heat
We have reviewed the valuable feedback and have already started to implement many of these great ideas for enhancing the ISS 24/7 software even more.
Until next year’s User Conference, we thank you, our clients and colleagues, for continuing to help ISS 24/7 develop software for the world’s greatest properties!