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Engineering Cloud Engineer India/LATAM

Pune, India

Company

24/7 Software is the world leader in providing communication and operations management software solutions to the sports, entertainment, and properties markets. We currently have customers across sports and entertainment, large scale properties, and commercial venues, including Madison Square Garden, Radio City Music Hall, and the Staples Center, and teams such as the Chicago Cubs, Dallas Cowboys, Tampa Bay Buccaneers, Miami Dolphins, and O2 Arena. Our mission is to provide the world’s most effective proactive operations platform to enhance real-time communications, maximize experience, and reduce risk. This is a fully remote role. We do also have an office in Boca Raton (Florida), for those team members who would choose to work in a hybrid working environment.

Job Description:

  • Manage the infrastructure and the applications deployed on AWS.
  • Maintain and manage AWS services such as EC2, RDS, S3, Elastic Cache, Elasticsearch, SQS, SNS, CloudFront ,CloudWatch, Code Build, Code Deploy, IAM, Lambda, VPC, Auto scaling, CloudTrail, Certificate Manager, Application load Balance, Route 53,EKS.
  • Maintain and configure Nginx, Php-Fpm, and Supervisord services.
  • Periodic patching and managing of Linux servers, updating the required packages and other system services to its latest version.
  • Respond to any issues and troubleshoot outages.
  • Maintain uptime and high availability for the AWS services required for running the application on different environments.
  • Perform and automate routine tasks such Backup/Restore, Maintenance, Report generation, Disk management, Scheduling Cron jobs.
  • Setting up Alerting and Monitoring, troubleshoot critical incidents and review server logs along using tools such as Newrelic and Perconca. Manage incidents and communicate updates to all stake holders.
  • Well versed with containerization and familiar with setting up the infrastructure on Cloud.

Who You are:

  • 4-5-years hands on experience and good knowledge on managing AWS Services
  • 1-2-years hands on experience in managing web servers such as Ngnix
  • Good knowledge and experience in managing run time environments such as php-fpm and supervisord process
  • Good knowledge and experience on application monitoring tools such as Newrelic
  • Good to have knowledge on MongoDB, MySQL, PostgreSQL, Redis, and Kong
  • Excellent communication skills