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Careers

LET'S BUILD A CAREER TOGETHER

We love what we do. We're looking for more people like us. 24/7 Software is always in search of smart, driven, and creative professionals to join our team. Is that you? Check out our openings, click apply, and let's build a career together.
Customer Success Specialist (CSS) - Florida, USA

24/7 Software, the world leader in providing communication and reporting software solutions to amusement parks, airports, convention centers, arenas, stadiums, among others markets, is seeking a Customer Success Specialist to work within our Customer Success Department.

The Customer Success Specialist serves as a prime educator to customers with all facets of the 24/7 Software. The Customer Success Specialist will provide training, software support and technical customer service to all 24/7 customers in our Coral Springs office via the telephone and internet. Travel will be required.

Duties / Responsibilities of Position

  • Coordinate and set-up training sessions with customers
  • Provide all training required for customer to implement software
  • Provide direct technical customer support for 24/7 software
  • Respond to customer support calls/requests within established time frames
  • Assure timely and thorough resolution of customer support issues
  • Maintain all documentation in accordance with company standards
  • Assess customers’ needs and follow up with established strategies for full implementation and resolution
  • Appropriately escalate customer support issues to Tier II support personnel
  • Available for After Hours Support when needed
  • Available to travel for onsite training
  • Sell customers products that were not initially purchased

Qualifications

  • Outstanding communication skills – both written and verbal to communicate with users to educate, resolve software, hardware, and operation issues
  • Exceptional troubleshooting and strong technical skills
  • Ability to function independently in busy environment, as well as part of a team
  • First-rate customer service skills
  • Strong analytical ability, comprehensive understanding of computer software and hardware components
  • Familiarity with
    • CRM Applications
    • Microsoft Word, Outlook, PowerPoint, and Excel
    • Mobile applications for iOS and Android
    • Microsoft Windows Operating System
    • Email, web browsing, and online meetings

Compensation

Starting pay is $30k and after a 90-day trial increase to $35k/year + Commissions - once the specialist has proven they can achieve upsells.

Apply Now
Temporary Part-Time Device Setup - Florida, USA

Temporary Part-Time Help Needed with Smartphone Device Configuration (Training Provided)

24/7 Software needs temporary part-time help setting up and configuring Android and iOS devices at our Coral Springs office. We are currently taking applications in advance of receiving our next shipment of devices. Our office hours are 9 am - 5 pm Monday thru Friday. This temporary position is on an as-needed basis. Training will be provided for how the devices must be set up and configured.

Compensation: $10.00/hour

1099 independent contractor

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Sales Development Representative (SDR) - Florida, USA

Duties / Responsibilities

We’re looking for a Sales Development Rep to generate qualified demos of our software with potential customers within industry verticals selected by the executive team. A successful candidate will be able to have high-level conversations with decision makers, analyze data, and schedule demos with potential companies against our ideal customer profile. You’ll help the sales team keep the pipeline full of sales qualified leads to drive revenue growth.

To achieve that you will need to:

  • Learn the 24/7 Software platform inside-and-out and demonstrate a thorough knowledge of all features.
  • Understand our sales process, how to sell, and can prove the ability to communicate with complete strangers.
  • Understand business objectives to engage prospects and orchestrate discussions with influencers and decision makers around their needs.
  • Leverage our CRM tools to prospect into specific verticals.
  • Manage and maintain a pipeline of sales qualified leads in our CRM for our Account Executives to conduct demos.

Qualifications

  • Excellent communication skills – both written and verbal.
  • Proven sales, critical thinking, and analytical skills.
  • Strong ability to communicate and articulate information.
  • Search engine, social media, and other business sales tools.
  • Knowledge of sales prospecting methods (e.g., Sales 2.0)
  • Energy and desire to make numerous (30+) phone calls daily.
  • ‘Hunter’ mentality in seeking out new business.
  • Familiarity with:
    • Microsoft Word, Outlook, PowerPoint, and Excel.
    • Mobile applications for iOS and Android
    • Microsoft Windows Operating System
    • Email, web browsing, and online meetings.
    • Zoho & HubSpot Sales CRMs a plus.

Additional Information

Day in the Life

On any given day, the SDR may be making numerous outbound calls, sending out direct mail, researching/responding/assigning leads to the sales team and assisting the 24/7 Software marketing team with new/existing campaigns.

Compensation

The SDR role will be compensated on a mix of base salary and sales commission.

Advancement Opportunities

Individuals in the SDR role may advance to the Account Executive (AE) position.

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Automation Testing - Pune, India

Major Responsibilities

  • Interact with product management and development teams to develop a strong understanding of the project and testing objectives.
  • Design and create test conditions and scripts to address business and technical use cases.
  • Use existing tools and techniques to execute test cases and build/script new tools for performing testing/validation function.
  • Develop and lead the automation strategy/effort and generate scripts to perform automated testing cycles using (primarily) Selenium WebDriver, AutoIT, etc.
  • Execute and analysis automation test results.
  • Participate in troubleshooting of issues with different teams to drive towards root cause identification and resolution.
  • Document, track and escalate issues as appropriate, using JIRA or similar tools/means.
  • Support production deployment of applications and perform “validation testing” during the off-hours maintenance windows.

Experience / Skills

  • Relevant work experience of two (2) years in development and/or testing role.
  •  Excellent verbal and written communication skills.
  • Good development/scripting skills in common languages like JAVA, C, JavaScript, etc.
  • Database skills, mainly in MYSQL Server.
  • Good experience with different Operating Systems, with emphasis on Unix variants.
  • Good understanding of object-oriented programming, NET, etc
  • Proven ability to manage and prioritize multiple, diverse projects simultaneously.
  • Must be flexible, independent and self-motivated.
  • Punctual, Regular and consistent attendance.

Education

  • Any Graduate / Post-graduate in Computer Science preferred.
  • ISTQB Certification.
Apply Now
iOS Development - Pune, India

24/7 Software Inc. is hiring for iOS Developer responsible for the development of complex iOS apps aimed at diverse iOS devices.

You need to have a good understanding of MDLC - mobile development lifecycle and also be able to integrate Web-API and back-end web-services.

You should have strong object-oriented design and programming skills in Objective-C and Swift.

You should have expertise in developing UI for various range of iOS devices, cloud messaging APIs and Push Notifications and you need to be familiar with iOS SDK (UIKit, CocoaTouch, Core-Data, Core-Location, etc.)., therefore provide insight to the team regarding best software application development practices and techniques.

Last but now the least, you should be a team player.

Major Responsibilities

  • Developing quality iOS Apps that ensures best possible performance, security, quality and deployable on various iOS devices.
  • Proficient understanding of code versioning tools, such as Git, SVN.
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
  • Continuous integration of code.
  • Ensure Knowledge of information architecture, usability design principles.

Experience / Skills

  • Relevant experience of 1-3 years
  • Familiar with SOAP, REST, JSON and XML
  • Familiar with both Manual Retain Release and Automatic Reference Counting when managing memory
  • Proficient understanding of code versioning tools, such as Git
  • Well versed in testing, unit testing, Integration testing
  • A track record of published applications to the App Store
  • Experience building complex apps that have been successfully released to the marketplace.
  • Push Notifications.
  • Must be a committed team player and able to work independently with minimal guidance.
  • Ability to work and thrive in a fast pace environment where business priorities can change quickly.
  • Good organizational and problem-solving
  • Basic understanding of Cloud Computing.
  • Swift language compatibility (Swift 3.0 & Swift 4.0)
  • Use of networking framework in Swift and Closures.
  • Hands-on SQLite, JSON Parsing, and Web Services.
  • Should have experience in using Blocks, Categories, Background fetching, Threads, Auto
  • Layout, Size Class, and NSOperationQueues.
  • Working knowledge of the general mobile landscape, architectures, trends and other emerging technologies.
  • Experience of working on Third party Code.
  • Working with Xcode 8+
  • Experience of submitting apps on the app-store added advantage.

Education

  • Any Graduate / Post-graduate in Computer Science preferred.
Apply Now
Android Development - Pune, India

We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices.

Your primary focus will be on the development of Android applications and their integration with back-end services.

You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

Major Responsibilities

  • Translate designs and wireframes into high-quality code
  • Design, build and maintain high performance, reusable, and reliable Java code
  • Ensure the best possible performance, quality, and responsiveness of the application
  • Identify and correct bottlenecks and fix bugs
  • Help maintain code quality, organization, and automation.
  • Writing well designed, testable, efficient code

Experience / Skills

  • Relevant experience of 1-3 years
  • Strong knowledge of Android SDK, Support libraries and different versions of Android,
  • Android build system, and how to deal with different screen sizes
  • Strong in OOPS concepts, Core Java, Collection framework.
  • Familiarity with RESTful APIs to connect Android applications to back-end services
  • Strong knowledge of Android material design principles, patterns, and best practices
  • Experience with offline storage like SQLite, multithreading, and performance tuning
  • Knowledge of the open-source Android ecosystem and the libraries available for common tasks
  • Ability to understand business requirements and translate them into technical requirements
  • Familiarity with cloud message APIs like Amazon SNS, Firebase, and push notifications
  • A knack for benchmarking and code optimization
  • Proficient understanding of code versioning tools, such as Git, SVN, CodePipeline
  • Familiarity with continuous integration
  • Should knowledge of writing the unit test case using tool such as JUnit

Education

  • Any Graduate / Post-graduate in Computer Science preferred.
Apply Now
PHP / LAMP Development - Pune, India

We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users.

Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Major Responsibilities:

  • Write ‘clean,’ well-designed code
  • Produce detailed specifications
  • Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
  • Contribute in all phases of the development lifecycle
  • Follow industry best practices
  • Develop and deploy new features to facilitate related procedures and tools if necessary
  • Solve complex performance problems and architectural challenges

Experience / Skills

  • Relevant experience of 1-3 years
  • Understanding of MVC design patterns
  • Knowledge of object-oriented PHP programming
  • Proven software development experience in PHP
  • Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX, etc
  • Good knowledge of relational databases and NoSQL
  • Knowledge of API Driven Development
  • Passion for best design and coding practices and a desire to develop new bold ideas

Education

  • Any Graduate / Post-graduate in Computer Science preferred.
Apply Now