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24/7 Software Blog

You’re frustrated.

You find something that needs fixing or replacing every time you walk to another department.

“Our ability to keep this property looking good shouldn’t rest only on us,” you tell Chris, your senior engineer.

He shrugs and nods in agreement.

But, he doesn’t appear to have a solution or even a thought-provoking response to your statement.

You sit on his desk for a few minutes to think.

“How do we leverage all of the departments and staff to help keep this place up to snuff?” you say aloud.

Chris responds nonchalantly, “maybe we should look into a new CMMS…,” and then continues his paperwork.

You pause to process what he said. But, before you can respond, Chris chimes back in.

“Our current system is so outdated that we’re still doing everything on paper. How could we expect anyone else to play along and bring us work requests?” he asks.

You know he’s right.