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24/7 Software Blog

The loss of a personal item is painful.

But, it’s even worse when the property you’ve lost your possession on doesn’t use lost and found software.

Think about that anxiety for a moment.

You lose one of your most sacred possessions – your wallet.

Something which contains a lot of important items and information.

  • Your Driver’s License or ID
  • Medical Cards
  • Credit Cards
  • Debit Cards

All of this information and access for the taking if it ever got in the wrong hands.

Agree?

Between the anxieties of losing your wallet and the fear of a not-so-honest person getting their hands on your personal information – you’re praying the property has lost and found software.

Your customers rely on your customer service all of the time, and especially when they lose their prized possessions.

Keep reading; we’re going to help you take a policy some operations already use and augment it using a lost and found system.

Do you have a “storage room” for all lost and found items that’s really disorganized?

We bet this scenario caused your blood pressure to increase just from reading it.

You’d think by now that you’d have your lost and found situation under control.

But, you don’t.

It’s frustrating too because other projects keep moving to the top of your list.

OK, let’s stop for a moment and get this under control then.

It doesn’t take long.

In no time you can leverage lost & found software throughout your entire operation.

You can make the headache of managing lost and found items, claimed items, and all associated information easy.

There’s not much more to it – you just need a software solution to change your process.

Are you ready to be successful?

Great, let’s leverage some top-notch software!

It’s 9:00 AM and you've been on your property since 6:30 AM.

Today’s tasks are already taking a toll on you mentally and physically.

You’re tired and stressed out.

Now, you’re shifting your focus to delivering a break-even customer experience.

Wait, break even?

Yes, you’re working tirelessly for the hope that nothing goes wrong.

That nothing happens your customers will notice.

That’d be a good day for you.

That’s not what we like to hear.

We understand that delivering an extraordinary customer experience might not always be at the top of your list.

We get it; you are overwhelmed with all of your responsibilities.

But, here’s the thing – your customers keep your lights on and doors open.

Customer experience should always be your #1 priority.

Today, we want to help you improve your capabilities, so you can focus on your customers before anything else.

Your number one goal is to enhance your customers’ experiences.

Do you agree?

They come to your property and expect to be treated well.

But, you want to exceed their expectations too. It’s in your blood.

You don’t want to settle or be complacent.

You want people to leave your property excited to come back for another round. You want them to want more.

You want them to remember the memories they’ve created here.

But, are you doing everything it takes? Yes, everything.

You’ve invested in important training and team building days for your employees.

You go to all the annual conferences in your industry to advance your knowledge as a proactive leader.

Everyone on your staff is world class.

All the issues and incidents taking place on your property are managed expertly. But, that’s still not enough.

Are you paying attention to the small things? We mean this in the literal sense.

You know:

A customer’s wallet or purse, an umbrella or coat – the possessions that mean something to your customers.

It’s the stuff they feel they can’t and don’t want to live without.

Do you have lost and found software deployed for your property to mitigate this?

If not, let’s change that for the best.

Have you ever wondered if there was an easier and less expensive way to enhance customer experience and build loyalty?

We sure have.

Because let’s be real, losing an item at a property is such a bummer for your customers.

Forget about the trek to find the Lost and Found department to report the lost item, which just feels like salt on a wound; or the problem for you to manage everyone’s lost and found property.

Losing a personal possession can affect your customers’ overall experience and how your staff manages this experience can impact it as well.

The important thing to know is solution providers understand your pain.

That’s why lost and found software for all types of properties exist.

Lost and found items are affecting your bottom line, whether you oversee security operations, multiple housing units, sports events, convention centers, hotels, music festivals, airports, or ski resorts.

“Quarterback Tom Brady led the New England Patriots to one of the greatest comebacks in football history at the Super Bowl this year. Immediately afterward, his game-winning jersey was stolen from the Patriots' locker room in Houston,” writes Merrit Kennedy in their recent NPR article entitled “Tom Brady's Stolen Jersey Found With 'Member Of The International Media.”

According to Kennedy’s article, “Brady has estimated that the jersey is worth $500,000, as NPR has reported. He appears visibly annoyed in the locker room video captured by Alan Springer of Yahoo Sports. "I absolutely, 100 percent put it in my bag," Brady says despairingly as he searches through his possessions for the lost jersey.”

That’s a big ticket item to steal!

But, the good news is that the jersey – and his jersey from the 2015 win over the Seattle Seahawks – were both found in Mexico.

The unfortunate news is that both jerseys were in possession by a credentialed member of the international media.

Of course, this event got us thinking about your operation.

Brady’s Super Bowl LI jersey missing is bad enough on its own, but no one even realized his 2015 jersey was missing as well.

That’s a lot of money in memorabilia.

But, what if Tom Brady’s jersey was not stolen, but simply lost? And, your property was center stage in this incident?

Could you get Brady’s jersey or jerseys back to him? What if you don’t have the ability? How would you look on the international stage when you have to explain that his jersey was on your property, in a lost & found closet, in a storage bin, the whole time?

You don’t have to answer that.

It’s time to get Brady his jersey back, and everything else your guests are still looking for today.

You need lost and found software that skyrockets your ability to get possessions back to your guests.