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24/7 Software Blog

Losing your possessions is a stressful experience.

Losing your possessions at a property that doesn’t use lost and found software increases stressful to overwhelming.

Can anything be worse than this?

Think about it for a moment; what would be your scariest possession to lose?

We would venture to say that losing your wallet, which contains much of your personal information, would be the most common and most terrifying possession to lose.

A wallet is a small thing, yet contains the most personal – and vulnerable – details of your life.

  • Driver’s License/ID
  • Cash
  • Medical Cards
  • Debit Cards
  • Credit Cards

These are standard items you would find in any wallet, and you might have more.

Lose your wallet and your anxiety skyrockets!

First, merely the act of losing something is stressful.

Second, you have lost a possession that contains vital information about your life. It is a double whammy when you lose your wallet.

Can you imagine the despair your customers feel knowing they lost their wallet? Imagine how they feel, not knowing they will get it back?

Not to mention the stress thinking about their credit cards and debit cards getting into the wrong hands, which crosses their mind hundreds of times.

It is a never-ending trauma that does not end until the wallet is found.

Put yourself in their shoes.

You are probably going to be checking your credit or debit card accounts frequently to see if they have been depleted.

Whether you have ever lost your wallet or not, we know you can appreciate the gravity of this.

We understand you cannot prevent dishonest customers from hijacking credit card accounts.

However, you can help your staff mitigate this situation.

Keep reading; we are going to share a clear customer service policy to give your customers an extra hand with their lost wallet woes.

It’s 9:00 AM, and you've been on your property since 6:30 AM.

Today’s tasks are already taking a toll on you mentally and physically.

You’re tired and stressed out.

Now, you’re shifting your focus to delivering a break-even customer experience.

Wait, break-even?

Yes, you’re working tirelessly for the hope that nothing goes wrong.

That nothing happens your customers will notice.

That’d be a good day for you.

That’s not what we like to hear.

We understand that delivering an extraordinary customer experience might not always be at the top of your list.

We get it; you are overwhelmed with all of your responsibilities.

But, here’s the thing – your customers keep your lights on and doors open.

Customer experience should always be your #1 priority.

Today, we want to help you improve your capabilities so that you can focus on your customers before anything else.

If you oversee a property, you have customers.

You probably already know this - customers lose their possessions.

It’s bound to happen, right?

It’s inevitable.

Billy loses his cell phone.

Katie misplaces her purse.

Alex loses his wallet.

All of them are going to be very frustrated simply because losing stuff is frustrating.

Lost and found software can help you ease the stress associated with losing one’s possessions.

That is if you’re using the right type of system.

Today we’re going to show you how to move away from using spreadsheets to “manage” your lost and found operation.

We’re also going to show you four ways a superior software solution can be leveraged to maximize your operation’s efficiency.

We’ll conclude with the #1 characteristic your lost and found software is more than likely missing right now – and how to solve that problem.

It’s an obvious one, but one deficit most operations have when it comes to their lost and found efforts.

Are you ready to enhance your customer experience and build enormous amounts of loyalty?

Excellent, let’s get started.

Are you charged with running events?

If so, you’re in the right place.

Today, we’re going to examine the various aspects of running an event.

Most important, we’re going to address it with the intention of achieving the goal – customer safety and experience.

That way, you can achieve your personal goal: Proactive Operations.

Wouldn’t you like the peace of mind in knowing every one of your events is running smoothly?

After many years in the industry, we believe we’ve figured out the secret for ensuring an effective and efficient event operation.

Whether you’re running a large-scale event at a convention center, music festival, fair, or stadium, we’re confident you’ll benefit from the five solutions we want to share with you today.

An ultimate package for ultimate events.

Individually, these are superior solutions.

All with unique and valuable features that can benefit all types of industry operations.

Imagine their power when you combine their abilities into one ultimate event management package for your operation.

We’re going to show you how to execute legendary event management using the most innovative solutions in the marketplace.

Are you ready?

Let’s go.

Your number one goal is to enhance your customers’ experiences.

Do you agree?

They come to your property and expect to be treated well.

But you want to exceed their expectations too. It’s in your blood.

You don’t want to settle or be complacent.

You want people to leave your property excited to come back for another round. You want them to want more.

You want them to remember the memories they’ve created here.

But, are you doing everything it takes? Yes, everything.

You’ve invested in important training and team building days for your employees.

You go to all the annual conferences in your industry to advance your knowledge as a proactive leader.

Everyone on your staff is world-class.

All the issues and incidents taking place on your property are managed expertly. But, that’s still not enough.

Are you paying attention to the small things? We mean this in the literal sense.

You know:

A customer’s wallet or purse, an umbrella or coat – the possessions that mean something to your customers.

It’s the stuff they feel they can’t and don’t want to live without.

Do you have lost and found software deployed for your property to mitigate this?

If not, let’s change that for the best.

You might be wondering:

Is there a cost-effective and efficient way for your airport to manage lost and found items and reunite visitors with their lost possessions?

You’re in the right place if you’ve ever asked yourself either question.

We understand the importance and value of lost and found software.

More importantly, we know how it can solve your airports lost and found problems.  

Now:

You’re reading this article which means you’re probably in the market for a software solution or at least recognize the need for a change on how your airport manages lost and found items.

Good news: you’re still in the right place.

We’re going to highlight the functionality, benefits, and value of a superior software solution – one that you’d want to implement throughout your airport property.