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“Today was the day astronomers said goodbye to the old Milky Way they had known and loved, and said hello to a new view of our home galaxy,” writes Nell Greenfieldboyce in their recent NPR article entitled “You Are Here: Scientists Unveil Precise Map Of More Than A Billion Stars.”

“That's because a European Space Agency mission called Gaia just released a long-awaited treasure trove of data: precise measurements of 1.7 billion stars,” explains Greenfieldboyce.

According to the article, “It's unprecedented for scientists to know the exact brightness, distances, motions and colors of more than a billion stars. It will yield the best three-dimensional map of our galaxy ever.”

Having such a “treasure trove” of data to pinpoint the location of stars – that’s what we call situational awareness!

"This is a very big deal. I've been working on trying to understand the Milky Way and the formation of the Milky Way for a large fraction of my scientific career, and the amount of information this is revealing in some sense is thousands or even hundreds of thousands of times larger than any amount of information we've had previously," said David Hogg, an astrophysicist at New York University and the Flatiron Institute, in Greenfieldboyce’s NPR piece.

"We're really talking about an immense change to our knowledge about the Milky Way," Hogg continues in the article.

“The Gaia spacecraft launched in 2013 and is orbiting our sun, about a million miles away from Earth. Although it's surveyed a huge number of stars, Gaia is charting only about 1 percent of what's out there. The Milky Way contains around 100 billion stars,” Greenfieldboyce shares.

That’s a few more stars than incidents you have on your property.

But, it brings up an important topic we’d like to discuss today.

One that we believe you’ll get immediate value from by leveraging the solution we share in this article.

Situational awareness’ is a critical part of your job.


But, it can often slip through the cracks because of all the other responsibilities your team is charged with managing.

New ideas, process, or technology for improving your awareness of incidents on your property might get overlooked.

Not today.

Keep reading; we’re going to share a solution proactive operations are using to get the “revealing” information needed to manage your property’s incidents in real time.

An incident management system (IMS) can do a lot for you.

Whether you're charged with running a large-scale event or one million square foot property, an incident management solution helps you scale operations.

Well, the right IMS can.

There are plenty of systems in the marketplace.

Some are effective; some are not.

Yes, you’ll find a number of solutions providers that claim to possess the functionality required to do your job, only to see you’ve been misled.

There’s a good chance the software provider hasn’t spent enough time with industry professionals to develop a solution for your operation.

Here’s the thing:

We’ve gained some data over the years from industry experts like yourself, so we know the time, energy, and listening power it takes to design and develop software you’ll get real value from every day.

During this process, interesting revelations have surfaced.

Fundamentally, the most valuable piece of an IMS to the experts is if the system is able to help operations, inclusive of staff, perform proactively.

So, can your system help you effectively and efficiently create order throughout your property?

How long have you been running your operation?



Would you say you’ve seen it all?

We bet you’ve seen a lot.

But, what about the issues or incidents you haven’t seen?

You’re probably saying to yourself: “What are they talking about?”

We’re talking about the things that have occurred under your watch – that you didn’t even know were happening.

The things that “slip through the cracks” without any warning or heads up.

The unfortunate news is that you couldn’t know what your team is missing.


You don’t know what you don’t know! And, we bet you’d agree with that.

Have you acknowledged this deficiency in your operation? What have you done to counter this big problem?

It’s got to be overwhelming – we can feel your anxiety and the ongoing stress. It has got to be crippling your ability to be a proactive leader.

You need a change, fast.

It’s time for you to step up your situational awareness, so nothing gets past you and your team.

Are you ready?