blg.png

24/7 Software Blog

11 different incident types…

That require personnel from four different specialties just so happened to occur at the same time.

This situation is unheard of for your property – especially a low activity day like this one.

It doesn’t get better either.

You’re short staffed.

How do you manage this?

Don’t fray.

We’ve got you covered.

Let’s set the scene for you.

It’s now the busiest time of year at your property.

The stress level is up, and the projects don’t seem to end.

Even when you get caught up, the next day you feel behind all over again.

Today you walk in the office already prepared for a hectic day.

Then, to fuel the fire you notice a voicemail from your property’s legal counsel.

They’re notifying you that a slip-and-fall case has been filed against your property.

And the incident occurred three years ago.

You’re at a loss for words.

You’re not sure what to do at this point and start running through a series of questions in your head.

Who documented the incident?

Do you remember?

Do they work here anymore?

Where's it filed?

Is it filed?

Is it legible?

You may or may not even have the answers.

Take some pressure off you and your team.

OK, hate is a strong word we like to avoid.

So, we strongly dislike everything about legacy incident management systems.

Are you using old-school incident management software?

Don’t know?

Well, is the platform still operating directly on your desktop computer?

Did you install it with a CD…ten years ago?

Then it’s time.

Time to reinvest in your operation before your outdated system consumes your operation and forces you into early retirement.

But first:

You need to understand the makings of a legacy system so you can avoid these “solutions” at all costs.

Are you ready?

Are you truly ready to witness all the ways a legacy system will hold you back from achieving Proactive Operations?

Let’s jump right in.

You are the steward of safety at property.

Take a step back and ponder this responsibility, and then take a deep breath – because it’s big.

The safety of your customers, colleagues, boss, and every person who enters your property rests on your shoulders.

You’re constantly taking in overwhelming amounts of information.

From “do this,” to “do that,” you’re always faced with supplemental training in response to new policies or changes in industry policy.

Then, you’re tasked to train and monitor your team.

Are they doing everything they need or could be doing?

Do you sometimes feel like you have zero control over your operation?

How do you keep up?

How do you know what the best practices should be for your property?

2019 is the year you've committed to change.

You’re going to fight hard against the forces of the status quo.

You’ve embraced becoming a data-driven leader.

We like to hear that.

Empowering your staff with the ability to communicate effectively will give you the information to fully understand your operation.

It’s the only way to manage because now you’ll know what you’re managing!

You get it.

You want it.

You need it!

Any other day we’d tell you why it’s so important to institute best practices and then give you the how.

But today, we’re going to show you how to put your incident management infrastructure in place first.

Then, we’ll show you all the reasons why your new foundation will give you Proactive Operations, on so many levels.

Are you ready?

Let’s get started.

You’re tasked with being the steward of safety at your property.

Ponder that responsibility.

Now, take a deep breath – because it’s a big responsibility.

The security of your customers, co-workers, boss, and every single person who enters your property lies on your shoulders.

You’re always collecting and analyzing tons of information.

From do this, to do that, you’re always faced with supplemental training, new policies or changes in industry best practices, and then tasked to train and monitor your team.

Are they doing everything they need or could be doing?

How do you keep up with all that? How do you know what best practices should be in place for your property?

Don’t you sometimes feel like the tail of a wagging dog?

Let’s change that today.

Keep reading; we’re going to share three ways for you to be a successful steward of safety.