24/7 Software Blog

According to Matt Kempner’s recent AthleticBusiness article, “Boosted by Mayor Kasim Reed's promise to kick in three-fourths of the upfront cost, leaders of the Atlanta Hawks are planning a $192.5 million renovation of Philips Arena aimed at wooing more young adults.”

In a statement made in the article, Hawks CEO Steve Koonin explains that “this will be the first arena designed for a millennial audience.”

What does he mean? Why are Koonin and his team spending millions to change Philips?

As we dove into the article further, we recognized why. We immediately understood and applaud the decisions made by the Hawks to make changes to their current arena.

They’ve accepted the need for change. The Hawks believe that change will help the organization achieve greater success down the road.

Koonin has a goal to be “a top-tier” arena, and he feels like they just aren’t there, yet. So, the Hawks see what’s holding the organization back, and they’re going for it and making the changes.

According to Koonin, the arena was “designed in the '90s, and I think a lot of the pieces are antiquated. It is not a top-tier arena, which makes it tough to capture the best fan experience."

This fact could be a hard pill to swallow for any organization and their executive team. But, it’s commendable nonetheless to see the Hawks conceding to their weaknesses.

Let’s talk about the elephant in the room, because we hear it often.

Facility managers don’t always come out and say it, especially when it comes to their CMMS.


They fear change!

Your peers might advise you to keep looking and researching before you make a move away from your current legacy CMMS.

In our humble opinion:

Taking this advice can be disastrous.

It really means don’t do anything – stay with your current situation.

We know good advice when we hear it. That’s not good advice at all.

CMMS software reviews can lead to poor decisions.


“Experts” might tell you to keep looking at reviews or to do a little extra research before you make a final decision.


Relying on this type of advice might keep you from possibly finding a better fit for your facility.

Now, you might be thinking:

Reviews are great. You’re doing “fine”…this is how you’ve always based your decisions.

Well, it’s time to change.

CMMS software reviews can lead to dangerous decision making for facility managers.

Many will tell you to keep looking at reviews and researching before you make a firm business decision.

Taking this advice could mean sticking to the status quo and passing up a better fit.

We often see this in practice. Facility managers will never say openly – they fear change – starting with how they make decisions.

It’s time to change. Today’s article focuses on giving you tools that allow you to change your decision-making process.

No longer is facility maintenance the “necessary evil” where technicians sit around all day waiting for equipment to fall apart.

Nowadays your maintenance department is the heartbeat of your organization. Without it, your facility can crumble.

Most organizations continue to view their facility maintenance department as a cost center. Low efficiency, unmanaged resource allocation and faulty equipment can lead to money lost rather than money gained. Is your maintenance department a cost center?

Over time we’ve noticed many facility managers are still missing what it means to take control of their facility maintenance.

Using a CMMS with preventive maintenance (PM) that allows for the implementation of disciplined planning and scheduling practices is the way facility managers can move their maintenance department from a cost center to a profit center.

Let’s talk about the elephant in the room. We hear it all the time. Event managers don’t say it outright. But they fear change.

Many would advise you to “keep looking, and looking…and researching before you make your business decision.” Taking this advice means ‘don’t do anything,’ and staying with the status quo.

Sorry. Bad idea. It’s time for change.

And what’s this issue with contesting the status quo anyway? Why does the fear of change even exist? More importantly, how do we help event managers get over it?

We’d like to contribute to your revival. Say, how about we get to the source of your resistance?