You’re stoked for this week.
Today is the first day in your new role for a new organization.
You’ve been waiting for this moment for several weeks.
No more waiting!
You did it.
You sit down at your new desk, in your new office, and take a sip of tea out of your new motivational mug.
“This is going to be awesome,” you murmur to yourself.
You call your operations manager to give you the details on all the processes.
You’re not wasting any time to get started.
Shari picks up the phone.
You ask her where to log into your real-time communications platform and where the internal process can be reviewed.
“Uh, we just know what to do,” she replies.
“We use a number of different tools to manage different parts of the operation,” Shari continues over the phone.
You take a pause to catch your breath.
“You what” you exclaim.
You don’t even know what to say.
There are many problems with this.
Do you see them?
You know you have to handle this immediately.
Your excitement quickly turns into anxiety.
You’ve inherited an inefficient operation.
So, what are you going to do?
A lot of options begin running through your mind.