Ranking at the top of our list of ways to create a great fan experience is – guest services.
According to sports attendance data from the top 10 leagues around the world – the Bundesliga in Germany, Major League Baseball in the United States, to the Premier League in the UK – there were over 210 million patrons in combined total attendance in the 2013-2014 season.
That’s lots of fans! And this data is only from 10 leagues. The sheer volume of patrons provides a tremendous opportunity for you to make a positive impact on their game day experience. Delivering topnotch guest services is paramount.