What immediately comes to your mind after it's said?
You might envision a series of people, departments, technology, and all the moving parts of your operation.
We're not sure what you will see.
But, we know 'infrastructure' must resonate.
It's an essential part of your operation.
As the second pillar of Proactive Operations, its primary purpose is bringing your operational personnel, teams, or departments together on the same plane.
But, we suspect that when you thought about it, your perspective might be different than ours.
It'll probably be different from any other professional reading this article.
That's cause for concern.
There could be deficiencies in what you believe to be a capable infrastructure.
Is your 'infrastructure' missing something?
Several aspects of your operation are humming, but other areas of it could be leading you to manage reactive processes.
We've got to see where the shortfall is today.
How does that sound?
We've had the privilege of working with hundreds of the world's greatest operations to understand what the result of the right foundation is.
Keep reading; we're going to share what we know.